Eliza Jennings

A beautiful facility with modern amenities but repeated small [removed] has our famlly very disappointed. Staff acted puzzled and very littel follow through investigating.

The Weils Rehab is a very pretty place, has good food and is located in a peaceful environment. However if your loved on need medical care, wound care or 24/7 nurse care, find another facility. There is not enough nurse staff or aids to give just basic care let alone rehab or healing. The social workers is only worried about filling the beds and will accept anyone regardless of their needed care. The nurses are very caring but spread so thin that they only have time to give out meds and take vitals. They will tell you that they do not have time for adequate patient care. The are very few aids and most just do not care. If you want pretty stay, but if you need good basic care, find another facility.

I was a patient in the rehab wing last month. The care was abysmal and I had my call go unanswered for over 2 hours the first night I was there. I was put in diapers not because I was incontinent but because I was unable to to walk to the bathroom. It was humiliating. Aids told me just to go to the bathroom even though my walker was inaccessible and put on the other side of the room. Both physical therapy and the administrator said that the aids never should have said that. I threatened to call the state to get them out to audit the payroll records because they were far below state-mandated staffing levels. I then got better care, but everyone there was entitled to the care that they were paying for. After 5 days of minimal physical therapy, I got a total of 2 hours but was supposed to get 2 hours a day. I went home and had home health care nurses and therapists come to the house. It was an awful experience at the Weils and I don't recommend it to anyone.

It's really sad when you lose a loved one because of medical incompetence. My dad was brought to this facility for rehab after having hip surgery, and left a few days later in an ambulance with a severe UTI, which had basically been ignored by the staff. Three weeks later he was dead. I filed a complaint with the state, and when they came to complete an inspection, there was no wrongdoing found ON THAT DATE. Ummm......what about the dates when my dad was there??? I would not recommend this place to anyone, and feel horrible about picking it for him in the first place. There was no sense of urgency when we requested that my dad be tested for a UTI, and even though they passed the inspection, I will hold them accountable for the rest of my life.

We did visit here and have ruled it out. They were not at all welcoming and we do not want a high rise building.

Our Father received very poor treatment within the skilled nursing facility at The Renaissance. Numerous falls and the development of a stage III bed sore made the last few weeks of his life very uncomfortable. I would not recommend The Renaissance to any family looking for a safe and caring facility for an aged family member.

Our family would not recommend the skilled nursing facility at The Renaissance. The staff to patient ratio is poor and many staff are not skilled with adaptive equipment needed by many residents. Our Father fell four times, hitting his head with each fall. Furthermore, he developed a stage III bed sore due to sitting in urine for long periods of time.