Dominion Senior Living

My father lived at Domonion Senior living. I could not ask for any better care. Not only was his needs met the staff cared for him with love and respect. My father passed in Aug. and I will never foget the care my father and I recieved from everyone at Dominion. If you are looking for a place for your parent I do not think you could ever find a better place.

I can't say enough good things about Dominion, they've really been a godsend. I'd give them top marks across the board, they're really phenomenal! The staff is wonderful, everyone is very kind and professional. The facility itself is well kept and clean, there's always nice music playing, and I've never noticed any odors whatsoever. They also do a great job with the food, it's delicious! Mom really loves it here. We're so impressed with them that we carry their booklet around with us so we can show friends! I highly recommend them!

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We're very pleased with how things have turned out at Dominion Senior Living! They do a great job here. The staff is friendly and professional, and they really seem to be an organized group of people. The facility is clean and well kept, and they take good care of the residents.

The only thing they can improve on is their entry and exit into the facility, because somebody has to be there to let you in and out and sometimes that is not very convenient, depending on what time you are there. You have to wait until someone comes to the door. Everything else seems to be fine though.

So far I have been very happy with the care of my dad. He had a fall from his bed one night, they called me. They used a lot of common sense. They bandaged his arm. They took care of him. The facility is very, very clean. It never see any mess. The staff has been great. They are always friendly and willing to help. The residents seem happy. I also appreciate "A Place For Mom". Very pleased with the organization.

So far I've heard only positive things from my loved ones about the care and staff at Wellspring! It's a nice looking place, and the staff are all very friendly and really go out of their way to help the residents and their families. We've had some difficulty getting things sorted out with the insurance company, but Wellspring is really putting in a lot of effort and helping in any way that they can in working with our insurance.

This community was very nice and it reminded me of a ski lodge in Colorado. There was a waitlist due to the community have a small population.

It's one of the nicest places around. They're very caring. The aides and nurses are very good. Initially we had some learning curves, but we're past those now, and they're doing a very good job taking care of my loved one. They also allowed me to put a camera in her room, which was nice. Not because I was concerned about the care, but more so I could see how she's doing daily. She also tends to be picky about food and socializing, and she's partaking of both of those things at Dominion.

I really like it here. I've gotten to know people, and it's everything that I expected. The food is good. The people are very friendly. There's lots to do, in fact, so much we can't get it all in! They hold meetings and ask for our input on what activities we would like to do, or things we would like to change in the community, etc. And every resident is invited to come, not just a select few. It's close to shopping centers if you can drive. And if not, they will take you in a bus. They'll also take you to doctor's appointments if you need them to. The head people are very much involved with all of us. We were just in a Christmas parade. They decorated the bus, and most of us rode in the bus and waved and had a good time. And they have things like this going on all the time.

This is a great place. They keep all the residents in the same unit. They have church services on Sunday, they will even let someone from your own church come in. Pam, the nurse is able to be connected to the VA which helps care for my loved one further. The community supplies the bed and furniture without additional cost. They have monthly calendar of activities for the residents.

We really like this community. The staff seem to enjoy what they are doing. They are attentive and get to know the residents as soon as they come in. There is a community feeling. The community is clean. The food is adequate, however they are making strides to improve it. They had more activities when mom first moved in. I would recommend this community.

The staff is wonderful and is very kind and helpful with my Mom. However, sometimes, it takes a while for a staff member to get to my Mom when she presses her call button. It's not that the staff is inattentive, more like understaffed and spread thin. That being said, I wouldn't have my Mom in any other facility.

They were kind and responsive to questions, and had good attitudes. They could improve by a little more attentiveness to new residents who are having problems adjusting. Our mother fell getting out of bed and broke her hip on the 10th day. They found her on the floor. And that was the end of her stay.

I like that its a locked unit and has small resident population of ~40 or residents. Its very convenient and has a very homey feel to it. The staff are super friendly, they take residents on outings and do fun activities, they have family celebrations for the holidays, and the food is good for a facility.

Mother is no longer at dominion. She has been moved to a place that can help her more now that she is immobile. Dominion was a wonderful place . I highly recommend the Crossville facility. Helpful to the family and the loved one.

The staff is very caring, helpful and friendly. Room sizes and amenities offered are great.

The facility was kept extra clean, and the decor and design of the facility provided a very comfortable home-like feel. All the staff were kind and friendly. We do wish they allowed cameras in the room to provide watchful eyes from a work station, to watch for falls and other problems. Our mother fell apparently getting out of bed and broke her femur. It would have been helpful if it was recorded so we could know what caused the fall, or how long she lay there before someone found her.

We have no complaints with Dominion, but we moved our loved one to [community name removed] which is closer to our family. We would recommend this community to other families based on the experience we have had.

We have used Dominion Senior Living of Richmond twice now, for respite care for my loved one. This facility is a great place and is always clean. It is expensive, as they all are, but the care is great. The staff is so good, sweet and very kind. I would recommend Dominion Senior Living of Richmond to others.