Dominion Senior Living

I was n a emergency situation with my father who has dementia and had became very violent towards me. I needed to place him asap . This is the only place that returned my calls. That being said . Dad never stayed one night there . It's very pricey. He was never released from the hospital. He could never afford to pay what they wanted a month. He got a check back for [removed] I paid over [removed]!!!! To bad for you !!!! You signed a contract so do not go there unless you are 100 % sure !!! I think it was pretty crappy of them not give some money back more than [removed] .. They do not care..

I would not recommend sending anyone to the Dominion. First, we paid extra for my father to have the call button since he was an one person assist to help him in the bathroom in the shower. What would a typical older person do if they press the call button that they wear around their neck, and no one comes? people would push the call button again, correct? Well at their senior living facility if you press it a second time, the call button is turned. They also told my father to quit pushing the call button and took it away from him. That is bullshit! Secondly, as I stated earlier, my father was a one person assist. They refused to help him on and off the toilet. They refused to help him take a shower. I honestly believe that putting my father in the dominion contributed to an earlier death. When he was admitted the last time to the hospital, he was diagnosed with malnutrition in dehydration. and where was he living at that time? The Dominion. My father was supposed to start physical therapy within 10 days of the start of his residency, that did not occur. My father was also supposed to be on insulin and blood thinners at his stay at the Dominion. They were not giving him insulin or his blood thinners because I don't know why they could never tell me the reason why he could not get his medicine. The memory care unit at the dominion is a joke, the ones that were in diapers, wet and smelly diapers all day. They were only nice when they knew somebody was around. The first day we moved my father in, my son press the call button. No one came so he gave them a a bad review on Google. The next day I went to go visit my father I get called into the office and got yelled at because of a review that my son put based on his experience with his grandfather at this living senior facility, I'm sure I can go on for another 10 pages, but in my personal experience, this place needs to be shut down.

My friend stayed only one (1) night at the Dominion. Although we didn’t know it at the time, she was beginning to deteriorate badly, both physically as well as mentally. After falling three times her second day there, I was called and told she was being taken to FRM=C; they were afraid she’d broken her hip. The next day, I was called and told she could not return to the Dominion. I’m still waiting for a partial refund of her first month’s rent, more than two months after she left the facility and three weeks after she died.

Dominion Senior Living of Johnson City, TN is not the place for anyone you care about. [name removed] is an excellent salesperson and the facility is beautiful but the care is not there. Sure, there are a few that give excellent care but they are limited because of short staffing and incompetent higher ups and inexperienced new employees. Snack and hydration twice a day doesn’t happen and if it does it is usually a salty snack with no hydration. If a resident doesn’t eat 2 or 3 meals a day, no problem. They don’t care. This is not acceptable for anyone but especially those in memory care. If the resident is combative, kick them out. It’s not the facility’s fault that they didn’t give them the medication they needed that would help the resident be calm. Just remember when looking for a place for your loved one that a pretty building doesn’t mean it’s a good place. The staff and management do that.

My aunt died after being there 1 month. I believe Dominion is directly responsible for her death. Nursing care services were not good. She had multiple falls and UTI's while there. She became septic. They were not providing adequate care. It was a heartbreaking experience.

No contact with Hixon facility, I called several times for a tour and always had to leave a message and I think they only called back once. I was not impressed with their communication.

I moved my mother into Dominion [date removed] horrible experience they co mingled assisted living and memory care residence my mother contracted Covid they tell the love ones we can’t have contact with them but the people who work there brought Covid into The facility when my mother contracted Covid I wasn’t told until eight hours later my mother was sent to the hospital where she died alone with me looking through a window after her death and moved her belongings out of Dominion the apartment was filthy. I waited three months for Dominion to contact me not a card not a flower not a phone call to the funeral home for my mother after I wrote a review on Dominion‘s webpage I expected to hear from them Dominion‘s answer to my negative review was to take all reviews down no accountability from Dominion at all.

They Did not Help my Dad. My Dad lived at home by himself at 90 years old. Moved in Here @Dominion Took his Alert Button away from Him. Did not Badge his Arm up after falling. He was Bedridden at the end in less than 2 months. Poor Management starting at Top Executive Director down passing his problem off to anything they could well under Staff at this location. Had Hospice of Chattanooga to Help at the end. Thank God @Hospice of Chattanooga was our only Help for my Dad ever received HERE. R.I.P. Dad.