Dominion Senior Living

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

The community is clean and neat. The community tries hard to take care of the residents. I would recommend this community to others based on my experience.

The Everlan of Louisville community is very lovely and well appointment. We would recommend this community to others.

I didn't find anything wrong with them. If I ever needed to go to a senior community, I would probably go there. But my loved one chose elsewhere. Dominion is geared more toward younger elderly people in their 60s and 70s. For someone in my loved one's situation, way up there in age and not as active, it was a little overwhelming for her. But I personally I liked it. It was a beautiful facility, with lots of high ceilings.

We chose Dominions Senior Living because of the availability at the time of placement we were needing. They have a monthly calendar and families can take that and stay updated on what is happening inside of the facility. I would recommend to others looking.

I chose Dominion because it was the best in the area. My room is very big, I have 2 bedrooms and a big closet, I cannot complain. I do know that they have different sizes as well to choose from. Overall, it has been a good experience and I would recommend them.

This is a very friendly community. The staff are very attentive and caring with the residence. I would like to see the communication get better between the family and the directors. I would recommend this community to others.

We chose Dominion senior living because it was very close to where her house was so she was familiar with the area. Also, it was a better value for the money. We really liked the way it looked inside as well. Her unit was very nice, it is like a small apartment much better than some others that we looked into. She said the food was hit or miss, but the quality went down once covid hit. The best part about this community was that it was a smaller but open, there was a lot of light so it was bright and cheerful.

A fine staff of thoughtful and kind people!!

So far, so good. She has been at Dominion for about 2 months. My mother has stayed at two other assisted living facilities and Dominion seems to be the best so far. They really try to take care of her. She has been more active and healthier, more than she has for the last two years. I would recommend that everyone consider Dominion for their loved one’s care.

Overall very pleased with my mother's care. This is a new facility, very clean. With a new place, they are still staffing up as the number of residents increase. They are very diligent about her medical care which has lifted a huge burden. This is her 3rd facility and by far, the most capable of providing the level of care she needs.

Very pretty facility and friendly staff. More of a memory care facility. Studio room pretty small.

The tour experience was fine. I got to meet really nice people here. The person who gave the tour was ready to show us and they were answering any questions we had. It looked like a nice place but they did not have what we were looking for.

The facility is brand new so it is just about to open. There are only three prices based on room type and all assume fullest level of care. There are no kitchen facilities in the rooms. There is a nursing station. The staff was very friendly and helpful. Beautiful commons and dining rooms.

Overall we're very pleased with the facility and care at Dominion. We would, however, like to see the quality of food improve along with an effort to cook eggs to order for breakfast. Also, how hard would it be to offer ice cream as an alternative to the pre-arranged dessert? No other complaints what so ever.

The entire staff is excellent. The director is very caring and hands on with the residents. He has been checking in on mom while she has been in the hospital. The food is good and they offer good portions. The community is well maintained. They do offer daily activities and I would recommend this community. The price for this community is all inclusive so it will not increase as her care needs change.

We had a pretty nice tour of this community, The community appeared to be well maintained. From what we saw everything was nice and clean. The staff was nice and courteous. It was a good experience, but they did not have any rooms available at the time.

My family member was in this facility for a couple months for respite care. The facility itself is large, clean, and appears very nice, but the concerns are that there is not sufficient staffing for the care of the elderly, especially in memory care. If residents are in their rooms, they are only checked on every two hours. This is not enough for a dementia patient, as bathroom supervision was crucial for my family member. Regular cleaning of patient rooms and bathrooms was also insufficient, and weekend staffing was especially poor. There were multiple occasions when there were dementia patients in living areas alone in groups and there appeared to be no one on the floor to supervise them. The majority of these people are fall risks. The appearance of this facility is impressive, but overall patient care, supervision, and room cleanliness didn't please me.

I found very different conditions when we first arrived, the staff retention is poor at best and the food service is one of the most poorly run operations I've ever seen. The turnover of kitchen staff is insane and management has had a similar problem. The management that has been present ranged between incompetent and uninvolved. The day to day operations staff are doing their best but they are overwhelmed and are not receiving the support from corporate that they need. Communication has been erratic and in some cases appears blatantly dishonest. Additionally there have been constant billing errors, while minor, they have not been easy to resolve because of shortcomings in the management. I would not recommend this facility until these issues are addressed. That being said the residents are nice and my mom has made friends there, if it wasn't for that we would have already looked for another location. our families experience has room for improvement, cannot recommend at this time but with changes I would be willing to change my opinion."

The facility uses contract nursing staff and staffing is short. Usually different staff you don't recognize. And staff to residents ratio seems low so the residents don't get as much attention as they should. Also many times the facility chef has not been in for a meal so the facility orders pizza to be brought in. I know our family member cannot eat pizza. Our family member has not received scheduled services as they should have such as showers, laundry being done, bedding changed and being ready by their normal bedtime. The facility only has one automatic door so it's very limiting when a resident wants to go outside.