Cura Health, LLC

Awful!!!!! RUN, DO NOT WALK, to the nearest exit!!! Get out fast. I don’t really even want to give them a one star, but it’s the lowest rating they allow. This God forsaken place was a nightmare once it became Cura Living managing it. And don’t believe the good reviews or the company’s responses to the concerns everyone is sharing. They don’t attempt to change their ways and have only increased prices and decreased services. If the smell doesn’t hit you when you enter the memory care unit on the third floor, pay attention to it. My family members were not given proper care, even with me going there all the time. Complaining to the front office staff never helped. They truly don’t care about the residents wellbeing. It’s so sad. The fact that the STATE has issued them a PROVISIONAL LICENSE should speak volumes to those who aren’t aware of the situations going on there. The police have been there multiple times, including recently. This is clearly not a good sign. Be careful here.

This God forsaken place was a nightmare once it became Silver Springs with Cura Living managing it. Don’t believe the good reviews or their response to the concerns everyone is sharing.They don’t attempt to change their ways and only increased prices and decreased services.Staff turnover is constant. Unsupervised residents in memory care. Lots of falls. If the smell doesn’t hit you when you enter the memory care unit on the third floor, pay attention. My loved ones were not given proper care, even with me going there all the time. Complaining to the front office staff never helped. They truly don’t care about the residents wellbeing. The fact that the STATE has issued a PROVISIONAL LICENSE should speak volumes to all. The police have been there multiple times. This is clearly not a good sign. If you truly CARE for your loved one do your research, check with the State,ask the hard questions. Multiple hospitalizations because of lack of care is inexcusable. PLACEs in BLUE BELL are so much better.

I would not recommend at all , understaffed, food terrible, cleanliness not great, 95%,of staff speak little to know English. I am now in need of Skilled Nursing Facility long term

Our stay at at this place was very short due to atrocious housekeeping and primarily lack of personal care in memory care. Mismanaged medication, no toilet paper or paper towels in the bathrooms, the majority of the staff are disinterested with leadership invisible. They are under a provisional license and there's a reason for it. Avoid it there are truly better places

We had a very bad experience, Mom is back home they didn't have good care the place smells horrible!

They did not provide the care promised. The staffing of the aides was poorly managed with many turnovers. They failed to inform the caretakers of conditions of their patients. In memory care activities were nonexistent. I was thoroughly angered by the treatment given.

I toured this warehouse for the elderly and left feeling so depressed. Everyone looked drugged, there were no scheduled activities and the owner, was creepy and apathetic. Run from this place. BTW, I did call the State and found that there were complaints regarding lack of activities. I totally agree with the other negative review. All this owner cares about is the almighty dollar. I hope he gets his due karma.

My grandma was in this place. She is now passed on. I have been getting the run around about getting her stuff. It has been over a month and a half now. No calls back and the staff when they do give you different stories all the time. As a nurse I would never treat someone who just lost a love one like this. Absolutely disrespectful.

We have tried for several days to call this facility to make an appointment. THE PHONE NUMBERS ARE ALWAYS BUSY [removed], [removed]. WOULD BE AFRAID TO PUT A LOVED ON OR ANYONE IN A PLACE THAT YOU CAN'T GET A HOLD OF.

I was just not happy with management. I would not recommend the Banyan Place. I rated the cleanliness one star because it was under construction. They could improve on their friendliness, care services, and activities. The only good thing about the Banyan Place was the value. I rate the value four stars because it was a decent price. Other than that, I was not happy. Overall, I was not pleased with the Banyan Place.

I showed up for an appointment about 10-15 early, waited 30 minutes before finally leaving. When I walked in, there was nobody sitting at the desk, residents were walking in and out the front door without anyone noticing. It wasn't as clean as it should have been. The TV was on loud, residents were just sitting around not doing much. Disappointing. Not a place I want my grandfather staying.

Do not be fooled by the new look. When I moved Mom into Banyan Place of Boca Raton, I thought we had found a well run assisted living that could meet her needs. We quickly found out that there is no continuity of care due to constant turnover. The staff seemed untrained, unsupervised and unprepared to give the level of care needed by many residents. After several incidents of what we considered abusive behavior, I removed Mom at once. Owner/Manager [name removed], is an uncaring, ill tempered and compassionless human being. They say the fish rots from the head and in this facility there is no doubt that [name removed] fits that bill. I would advise that you do not subject your loved one to this terrible facility.

Do not be fooled by the fresh paint, new furniture and manicured lawns. We thought we had found a nice facility and moved our Mom into Banyan Place of Boca Raton Assisted Living. We were soon shocked at the things we saw during the four months she was there. The facility is dirty and the staff is poorly trained, unsupervised and unprepared to give the level of care needed by the residents. There is no continuity of care due to constant turnover and lack of training. Owner/Manager [name removed], is an uncaring, ill tempered and compassion less human being. The fish rots from the head and in this facility there is no doubt that [name removed] is the source of the problems. It is my sincere plea that you do not subject your loved one to this terrible facility.

Do not be fooled by the fresh paint, new furniture and manicured lawns. We thought we had found a nice facility and moved our Mom into Banyan Place of Boca Raton Assisted Living. We were soon shocked at the things we saw during the four months she was there. The facility is dirty, The staff is poorly trained, unsupervised and unprepared to give the level of care needed by the residents. There is no continuity of care due to constant turnover and lack of training. Owner/Manager [name removed], is an uncaring, ill tempered and compassionless human being. The fish rots from the head and in this facility there is no doubt that Mr [name removed] is the source of the problems. It is my sincere plea that you do not subject your loved one to this terrible facility.

Very Nasty management and staff. [removed] The so call director does not speak English and can't translate the needs and concerns of the family. The people they hire are mostly Spanish with not a lot of previous training. They also have a high turnover rate with hha and nurses. People need a place where they get to know their workers. Also they have people giving med that are not trained to do so nor do they understand what the med reactions are. Please don't let the price fool you. [removed]