Complete Care Management

Very nice, however the person who assisted my son and I was a little overworked. She assisted in answering all our questions and there was a choice of either a dishwasher or a single washer and dryer combo in the kitchen. They do have laundry facilities in all sections. The rooms are great sizes. I have chosen the 2 bedroom two bath unit. They are great about move in date, as long as you give the go ahead and provide the information needed.

The community has gotten a lot better since getting a new director and he has done a lot to update the community spaces. The dinning room has always looked very clean and my mother lives in the independent living area and all those spaces there have been clean for the most part. The staff is very good and they really do seem to care about the residents. They are very nice to my mother and the nurse there has been very good as well. They have showed a lot of concern for my mother's well being. The activities have also been good. Even during the Covid-19 pandemic and ensuing community lock down, they have made a big effort to keep the residents occupied while they are social distancing. Before the pandemic, they brought in outside entertainment and music, had special holiday events, and offered of other activities should the residents decide to participate. During the pandemic, they have offered to bring the residents groceries every week at no extra cost. We definitely think Silverwoods is a good value for the price, especially considering the other communities we looked at and how much more expensive they were.

I enjoyed my tour with [name removed]. She answered my questions and gave me more information. The models and clubhouse I saw were nice. However, I don't think my mom would like the independent living of these apartments. If she were younger this would have be good for her.

When it was time for my grandmother to downsize, I was concerned with where would be the best place for her to move where she would be able to keep independence and at ease that she was safe. She moved into silver woods a little over two years ago. I am happy with our decision, she is happy there and the staff has been great to her especially [Removed]!

This is a nice community, and my mother in law is doing great since her move here. Everyone have been very kind, and welcoming. She is safe, and in good hands. They have a good staff, and they have been great to work with. All is well, and this a community I would recommend.

We got to see this community ip close a personal. My mother in law went here before. The staff was nice and very helpful. The community is very nice as well. The community was also clean and neat. It just was not what we wanted.

The facility itself is on a small scale. There are a smaller number of people here. It's not so busy and more quiet than busier retirement homes. They are happy with the care and the food. It is a little outdated looking, but I think they have plans to remodel. It needs it. The staff is friendly.

Visited Silverwoods this past weekend and got to see the various models and club house.

Nice older facility. Townhouse like accomodations. Peaceful, quiet. Porch, kitchen, good space, gardening.

While am one of the "younger" seniors living at Silverwoods, I truly enjoy the community of people. Having recently sold my house, I enjoy that I can rent a single-level, home-type residence to call my own. I love my patio and the ability to continue my gardening. On-site laundry rooms are a big plus for me. There is never a day when an activity, event or trip is offered by the Activities Director. Over all, this has been a wonderful experience for me.

The care seems appropriate, the facility appears clean. However, the food, which cannot be judged by eating w/ a resident now and then, is a sticking point of the residents. The food needs great improvement in the quality of the meat products used, as does the offering of fresh vegetables and fruit, and overall skilled preparation of meals.

They are very good at maintenance and security. They are very responsive to requests. They seem to be having some personnel issues, however. They used to serve food in the clubhouse in the dining room and they have closed that until further notice. They said they didn't have enough kitchen or cooking staff members.

They have changed management and it not has good. They cut the recreation budget so there is a lot of tv watching has activities. They also now have high turnover. I would hesitate to recommend bc at times it seems there was a shift to focus more on profit and they are slowly getting rid of things

The nursing staff at Complete Care are fine and great but they are facing the same challenges like everybody else and that is to maintain great quality of care when struggling with staffing shortages

Ok community, not the right fit.

Independent Living: The models look nice but the decor in the models is very dated. The models give you an idea of the layout of various models but do not expect that your apt. appliances and fixtures, will look as pristine and new and may not have a dishwasher. Always ask to see the specific apt. that you will be renting. Apts. are freshly and thoroughly cleaned & usually freshly painted, prior to move-in. Pets are allowed but they will and should asl the size and type of pet. All services (housekeeping, dining, pool, bus service) are a' la cart. Bus service provided by Silverwoods to local spots EXTREMELY EXPENSIVE. Ditto use of the pool. The exterior of many of the units show much wear and tear and in need of repair and maintenance. Gate on side entrance is unmanned and is frequently in the up position, allowing anyone to enter by car or on foot. Very limited on-site activities. Safe and quiet in general.

did not enjoy the separation between the homes and the clubhouse. Also 4pm is to early for dinner.

I has a great tour.

Dated kitchen, no dish washers, big freestanding closet in kitchen, popcorn ceilings, full load washer/dryers in laundry room not in apts.

They gave my Mom 2 slices of dry bread with a third of one slice of deli ham for dinnner last night! I took a pic of the slop and am going to send it to the health dept. I went to the desk and yelled...Is this what you're feeding our loved ones!? The nurses just looked at me, saying nothing! My Mom's roommate couldn't eat hers either! They gave her a peanutbutter sandwhich after I complained! This is DINNER! Where's the money going? It certainly isn't going for food! There needs to be an investigation! The Salvation Army has better food! Now I know my Mom hasn't been exaggerating! Do not send your loved ones here! They will starve!