Complete Care Management

It may be that this facility's main focus is rehab, rather than long-term care, but it felt very institutional and depressing.

I was very unhappy with this facility. The nursing aids are horrible. They do not care about the patients at all the worst one there was the woman [name removed] she could care less if you parent lived or died I wouldn’t bring an animal to this care facility. the place was dirty. The pictures that they show on the Internet do not look like the room. They leave the poor patients in the day room all day just to sit there and look at walls the physical therapy was good, but the nursing staff the aids are horrible here. I would definitely not recommend this place.

Where should l begin. 1. The food was horrendous. I would even feed it to a rat. 2. I was promised a shower two days in a row. Never happened so l was forced to bath myself in the sink. 3. Bedding had a old musty smell to it. 4. God forbid if u needed anything. When u ring the call button it takes at least a hour or more before anyone responds to it. So for poor patients that are unable to get out of bed had to sit in there own [profanity removed] or piss until someone came to change them. 5. They told my roommate if she didn't get out of bed to go to pt they where gonna put her on a board and carry her down there. 6. They didn't have the seizure meds . My roommate needed when she arrived. She had to wait over 24 hours to recieve them. 7. Staff is extremely rude. My pt therapist belittled me and put me down other that encourage me. I was forced to keep my door closed because the guy across the yelled and screamed 24/7. Plus l was told by a nurse he liked to peek into patients room. Ect ect.

We removed my mother from Whispering Woods for reasons the guidelines will not allow me to detail. Thankfully, a week of hospital care has allowed her to recover from care I will refer to charitably as “insufficient”.

I would give them a zero but I had to rate them in order to post my review. Due to their care put my Grandma into hospice sooner. Her wound wasn't properly taken care of and the infection spread. No one noticed her staples had come out and didn't take care of her properly while after her using the bathroom. I will not stop until I have justice. My Grandma passed away yesterday. I'm well aware she's elderly but due to their "care takers" and "nurses" they all helped putting her into a grave sooner.