Community First Solutions

The chef would visit my mom every day and asks her what she want's for dinner and makes it for her. They have gone above and beyond to make sure my mom is happy. I would recommend this community to others.

Ratings answered above

I love Avita of Wells! All the staff are very friendly and happy and make staying at Avita enjoyable for their residents. Every day is packed with activities for wellness and spirituality, physical fitness, social, and sensory and memory enhancement. The food is locally sourced and the residents have a choice of soup or salad, and 2 entrees for every meal. They have weekly excursions to the ocean and local restaurants. The residents convinced me that my mom would love it at Avita and they were right!

beautiful décor, friendly staff, clean, limited dining hours

This location is not yet open, but we have put a deposit down and chosen the apartment already. Looks to be a great place, staff is friendly and knowledgeable. Their use of technology is beyond anything I've ever seen. Definitely our top choice. Will tour as soon as open later this week.

I couldn't be in any better place! The warmth of new friends and caring for each other is special. The employees are top!! and their work to make us safe, comfortable and "attended to" are incredible (from the "top" down!)

The staff members, the care services and the meals and dining experience gets 10 stars. They made an individual unique plan for our loved one that was outside the box, they bent over backwards to make it work and really accommodate his unique needs. They were excellent communicators to our family and really did their best to improve the experience for him whenever and however they could. We had hospice at one point and they worked so well with them, it was an excellent experience and just the best in Cincinnati

Our family had an in person tour and we really really liked this community, we would of proceeded further with them but in the long run the location was a little to far out of the way.

My mother-in law stayed here for her rehab for knee replacement. She was treated like a queen! Great people and beautiful community to be in. We walked out by the lake at sunset and sat near the gazebo watching people fish. Couldn't be nicer! Awesome therapy team helped her and I know if she has to do the other knee this will be her first choice for rehab.

The facility is very attractive and elevators are centrally located to make it easy to navigate. Nursing staff communicates well when an issue arises, and aides are kind to residents. The activities director is great and plans fun outings and activities at the facility. Montage has had recent change in executive director, sales director and nursing supervisor. Nurses and aides seem to have low turnover, which is a positive.

We have been very pleased with a few hiccups , reason for 4 stars and not 5. No place is perfect , we have had some issues with getting his meds on time . I have gotten great response when I spoke with them and they have been good about meeting our needs. Seems like they are short handed sometimes, I think that is everywhere. Overall it has been a good fit . The facility is clean and very appealing.

In my opinion, too much "agency" help. Too many "not permanent" care givers. New ones frequently so continuity is difficult.

They have changed directors 4 times in the past 2 years so that creates some concern but so far, the new one seems good. Housekeeping is very poor with them barely doing much in their weekly cleaning. I think it's much better since First Community took over from [name removed] but you never convince me that paying [removed]k a month is a good value for the cats they receive.. no matter what assisted living you are in

The aides and nurses were very helpful, kind, gentle and just wonderful. The chief was very accommodating for my Dads vegetarian diet. The hospice group that they use is absolutely awesome!

The staff is very sweet and caring and really watches out for my dad. I am very frustrated with their billing department. We have been there since the end of May and they still haven't gotten his bill correct.

What I like the most about The Patterson is the friendliness staff, and the delicious good. They have three option levels of dining service. I like the availability of the medical staff and overall they have beautiful facilities.

Rooms are clean and bright. Staff is caring of it's residents .Close to her neighborhood and friends. Pricing scale a little different from others.

The staff and residents at Anthology of Mason are very friendly. The facility is kept clean and the atmosphere is relaxed and inviting. However, the admissions staff will over promise to you. The response times to help requests can get lengthy and are rarely quick. If the residents eat in their rooms, the orders are more often wrong than right. Lastly, the staff seems overworked, entering rooms very late and very early, and at times they drag out simple tasks like laundry, for days.

There is lots of turn over in employees, but this seems to be the norm in the industry as a whole. The facility was clean and I liked the employees. I think their starting pay rate is a bit higher so they get a better employee. I felt good about the care my mom received there although she did decline rapidly. If I had it to do over again, I would have gone with a different doctor and would have done more weight checks on my mom.

Our family had an in person tour with HarborChase of Beavercreek and overall it was a good tour experience. They have the best restaurant options as well compared to other communities we had looked at. It is like living at a vacation resort, if you could afford it. They were the most expensive. My in-laws would not have been comfortable there at all. They were a bit over the top.