Commonwealth Senior Living

They were just fantastic, with my loved one and with the family. They were very friendly, helpful and compassionate, and went above beyond to make my loved one's last days comfortable.

I like my apartment a lot, especially my kitchen. I’m happy that I have the option to prepare food in my apartment because I enjoy cooking in my apartment. I also appreciate the scheduled bus service, which takes me shopping. Heritage Commons is close to my son and his family, which is very nice.

Overall I think Elmcroft of Chesterfield has done an excellent job so far. The staff are very friendly, and the facility itself is bright, clean, and has a warm family atmosphere. I also thought the food was excellent, but according to my loved one it has declined somewhat since she moved in.

I moved to Heritage Commons a year ago. I took a tour on a Sunday and left a deposit that day because I loved the apartment and the community, especially the Fitness Center. I’ve really loved my time at Heritage Commons. I have a car, but sometimes take the bus that is provided, which helps me get around. I like all of the activities and there are so many of them! The food is fabulous and there are tons of options. You certainly don’t want for food at Heritage Commons. A nice perk is that room service is available if you want your meal brought to your room. The staff is excellent and will help in any way they can. Everyone laughs and talks with each other, including staff and residents, which is so nice. The staff makes everything so convenient. For example, they take folks to their doctors; appointments on Tuesdays and Thursdays; all you have to do is sign up. Heritage Commons is a very nice and pleasant community!

I recently toured Leigh Hall as an option for my mom and dad and was so impressed with the inviting nature and warm staff. It's central location will make it easier for my sister and I to visit and the rooms are larger than any community we've visited so far. The Director of Sales and Marketing so was so helpful and knowledgeable. We felt very reassured that our parents would be in great hands.

I was very concerned about finding a caring place for my mom as we made the transition to a retirement community. Whispering woods has removed our fears and replaced them with the knowledge that mom has found a loving environment. They have met mom's needs at a reasonable cost.

I like Heritage Commons and moved here four months ago. You have it all at this community, including great food, lots of activities, a movie theater, and more! Plus, it’s great that you have an emergency button in your room in case you need help. I feel like the staff keeps an eye on me, which is reassuring. I also love the location. You’re close to everything in Williamsburg and the surroundings are beautiful. Jody is as sweet as can be and the entire staff treats you like family. Everyone is so nice! Moving to Heritage Commons is the best thing I’ve done in a long time and I’m very happy with my decision.

They seem to know everyone and care a lot. They can give individual attention. They have a beautiful dining room, beautiful setting. We ate lunch there once and it was fine. There is a deck that overlooks a beautiful lake.

10:30 Monday, July 14; Support group - 3rd Tues/month, Familiar with LBD, Upbeat environment, Clean

I thought it was a well kept facility. It was great. The staff was very professional. They had good food. They were very responsive and attentive. We didn't really have any experience with the activities, but they did invite him to join. I think their billing needs a little bit of work. I would like to see an itemized billing.

It took a good couple weeks to get everything that they promised, but now that she’s pretty much got everything, she’s happy. You have to stay on top of them to make sure they do what they say they will. The food is wonderful, but there's too much of it. I’ve never had any trouble finding parking.

All of our experiences with this community have been great so far. We are definitely getting our money's worth. The staff has been great from the very beginning. From the interview to the follow through, they have been very helpful, accommodating, and understanding. The building is slightly dated, but it is bright and open and they are in the process of modernizing it. The food is also great. Definitely worth checking out!

I’ve been here at Heritage Commons since the beginning of this year and I couldn’t be more pleased! The staff, at every level, is gracious and helpful. The residents are friendly and welcoming from the very beginning. It is way beyond my expectations! Many activities, including bus trips to shopping and medical visits. BTW: Meals are great, as well!

They did a good job, everyone was so nice to me. I would recommend them, I would go there myself. The only suggestions I would give, is to maybe cut up some of the food, for those who are too embarrassed to ask, and if someone isn't doing well and they want to eat their dessert first, go for it. The other thing is that the dining room really is the common area. They have bingo twice a week, but other than that, they pretty much go their separate ways. It would be nice to have some more cozy areas for non structured socializing, like they have upstairs.

My mother is thrilled, she is very, very happy there. We liked the smaller setting, with the more one to one care. They will let her know when the activities are and they will even go get her. She is happy with the food, and how attentive they are. They were able to work with our budget too. They do her nails for free if she wants to do that once a week. Everyone knows her and that's what we like about it.

They've done a great job so far, we're very pleased with the service. I'd give them top marks across the board! The facility itself is clean and well kept, and the services and activities they provide are very good. The staff are friendly, professional, and always willing to help.

Elmcroft was a little more expensive than some of the others we were looking at. I did like the layout, being all on one floor. I also liked that they had a nice courtyard area, giving the residents a chance to walk around outside. It was also a little too far away for us, but really nice.

I like that they are specially trained for dementia and memory care. My loved one says next to being home he is happy there. I would like to see more staff, specifically the caregiver staff, it can take a while for someone to get to the residents, when they ring the bell. The food is not that good and the portions are pretty small. Communication between staff might be a little lacking. He is up going to activities, now and feeding himself and doing better than he has been in months.

The staff very helpful, outgoing and friendly. They seem to know everyones name it shows they care. I have not heard any complaints from other residents i find that to be comforting.

Elmcroft was an excellent choice for my parents. You can not find a more loving staff. It broke my heart when I realized I could not afford to keep them there for the rest of their life (since they do not accept Medicaid). I moved my parents to Lucy Corr (which has been a good experience for my dad, my mom passed away 2 months after their move). If I had the money we would have remained at Emcroft.