Cavalier Senior Living

good.

Studio too small. Special studio size OK, but do not need kitchenette.

Please be vigilant, visit and be aware of level of care and serving size (and quality) of meals being served and make sure medications are being given properly. Family presence on a regular basis is very telling. Mom was there for over a year and although there were some good residents and staff, the overall care was less than acceptable. Mom is no longer a resident there.

I discussed my loved one's condition in detail with the representative to whom I spoke on the phone, only to find out when we came for our tour that the facility does not provide the level of care that she needs. We basically wasted a trip.

I have been asked to do a review. I was asked do I need help. No I do not. My friends let them staff manager to help them. I can say its not the same. Anymore. The food is horrible we eat the same thing oven and oven. The night meal is sandwich soup only. It's not quite. Construction night and day. I would move but can't afford much. I would not recommend it now. We really Mrs. Wilma, and this younger manger [name removed] is not nice, makes to many rules.

Positives: the head of the organization is friendly. The price is reasonable. The building and amenities are nice. Negatives: I never once came in there and saw the staff interacting with the residents. I only ever saw them sitting around staring at their phones. They have no ability to handle the more “difficult “ cases. They would rather send a resident to the hospital than have the patience to deal with a resident’s outbursts. Their communication with family members is poor. Instead of informing family members that they don’t want to, nor have the patience for, dealing with highly mobile residents, they make excuses to ensure they get the maximum amount of money before forcing family to remove the resident from their establishment.

I would say that the Salesperson [name removed] is very friendly and does an exceptional job. The only thing is that the community feels like a bait and switch. Once you're in, the price just keeps going up.I personally wouldn't recommend to others. The bullying from [name removed], the Director, alone is enough to say no.

I don't think my dad received the care I was told he would receive, which I think caused his health to decline rapidly and resulted in his death. It was very heartbreaking knowing he did not receive the care they represented he would receive.

Some of the staff are great and others not so much. The nursing team is not trained at all or knowledgeable and they could have better communication. Also, there needs to be improvement with the meals - on the weekends there are only sandwiches and chips. They say they have activities but not true at all they are very sporadic.

Our loved one was a residents here for about a year and it was an awful experience. When your first sign up and get moved in everyone wants to be your friend however the quality of care was no where near acceptable and the activities were non existent - they would just sit the residents in front of the TV and that would be it. Our loved one would be in the same dirty clothes for a week and when we would bring up the concerns we had nothing was ever done about it. They need to make improvements with their communication, activities and quality of care

The Assisted living staff is not as friendly as the Memory Care staff. A Memory Care Director is needed desperately. The residents need to be engaged with real activities and not by reading from someone's cell phone. The common area, kitchen, dining room area needs to be renovated and fumigated. There are roaches. It's dirty, the furniture is old, two small, and smells of urine, and the carpet needs to be replaced with something more efficient.

Fabulous community full of dedicated staff! Always busy! Provides activities for every holiday which are enjoyed by all the residents and staff!! The food is delicious and they prepare special meals for various occasions.

The staff was rude me not adjusted to the needs of the users refuse to do things that was very easily done. Put obstacles in places to make it hard for residence to move around and just plan a terrible place for any mother to be placed. I would not recommend this for anyone

I had high hopes for the facility but unfortunately before my mother moved in they hired a new facility director who is abysmal at her job. My mother was experienceing a severe UTI and was delusional I had paid a staff member out of pocket to sit with my mother when there shift ended I had asked if there was anyone else who would be willing to sit with her and I was assured I did not need to hire anyone and they would supervise her and keep her safe. Later that night I received a call from the Director that mom had eloped and could not be located after staff failed to supervise her as promised. Cheaper than a lot of the facilities for a reason.

We were very disappointed in the care my loved one received. I did not feel they were taken care of as was represented that they would be.

I do not recommend and will be moving my mother out by end of Nov. Reasons are for experience and my mom can no longer afford. Trying to figure out where else she can go. Med techs are not thorough and almost caused my mother to be hospitalized because they put 2 fentynal patches on her. And after speaking with Director and Nurse it happened a second time. The are not qualified to handle narcotics.

We were planning on moving my loved one into Silver Comet Senior Village. I was extremely frustrated with the Executive Director. Just days before we were going to move our loved one in, the ED tried to change the prices multiple times. I'm relieved that they revealed their true intentions before we moved my loved one in and I believe that this a regular practice for this facility. If you decide to use this facility, I advise you to obtain all pricing and care plans in writing. Make sure to thoroughly review their documents well ahead of confirming the transition for your loved one.

This was not a facility, that was a good fit for my loved one. They had issues with bugs. For the amount that I paid, my loved one did get the type of care that I was expecting. There was not a lot of interaction with the staff The food was awful, and sometimes they ran out of food. They did not have any activities.

I was moving in and at the last minute they told me I was going to have to pay an additional amount of money. My things are still there so I am going to have to go get it all. I was very disappointed with my experience with them and wish they would have been more upfront with the cost of things.

My mother had bedbugs there! They wouldn't take care of them! Awful experience!