Cappella Living Solutions

Although Capella's has experienced all the problems with staff and employees like shortages, training and competence like all industries throughout the country, my mother and I both have been very pleased with where she lives, how she is treated and cared for and her overall experience there. They have many activities for her, they keep her regularly scheduled for dining, cleaning her room, doing her laundry, physical activity and personal hygiene. She and I would fully recommend Capella's for any adult assisted living needs.

I would say I am overall pleased.... the building is beautiful and kept clean. The biggest reason I picked this community is because of the admissions director [name removed]her kindness her listening to my mothers situation her interactions with other residents when I went for a tour her continued communication with me her sincere care I knew my mother would be happy there! My mother loves her apartment and is happy to be there that makes a huge difference!

Overall, it's a really nice place and the staff is very welcoming and friendly and it feels like home but the communication with the families could improve and it could be a little cleaner. The main bathroom has been dirty every time I've used it, and the room that my mom moved into had stained carpeting and a dodgy paint job. We picked this place because of the friendliness of the staff, the price, the availability, the age, place options, and the location.

I toured this community and it was good! Clean place and friendly people.

I would recommend the community to others for their loved ones. The cleanliness, location, price, and the staff makes this a good community for loved ones. There is a breakdown in communication with the administration and the family, as the administration are trying to sell us on the things going right. There are three meals a day served and the residents have choices. The food is excellent.

What we think they could work to improve on is there overall communication, sometimes our loved one finds it difficult to contact the staff and not get a timely response. We do think they do a great job providing activities for the residents and have a good variety, however because of the lack of communication some things get left out. We feel once communication improves things will be better.

Was a pretty simple but nice tour seemed to be a good fit for our loved one.

We're very happy. Everything is great so far. Overall they provide very good care, and I don't feel like I have to micromanage them. If my loved one were unhappy, she's the type that would definitely call me and let me know. And I'm not getting any of those types of phone calls from her. She did have some adjustment issues when she first moved in, more related to change in general though, and not necessarily anything to do with the facility. But overall we're very pleased. And I feel like the price is fair for the area.

This community was nice and clean but the size just did not work for what I was looking for for my loved one.

It is really hard to judge a community given the current circumstances, and I do think The Retreat is doing exactly what everyone is else is doing and trying to navigate through the pandemic. It hasn't been perfect, in the beginning of our loved ones move in the communication was really lacking, and at times we were left very confused. However, that has really improved and they are going above and beyond putting the residents safety first, being cautious and taking care of them. That we really appreciate, and commend them for.

We toured Capella of Grand Junction and it was a great facility and they gave a very nice presentation. It was too pricey though for what we were looking for.

I would suggest you make sure the community matches the needs of your loved one. I wasn't aware that there was no nursing care onsite for my loved one. The communication with staff and family was fine.

There current director of the community is leaving due to retirement at the end of December. She made several changes for the better. The community had several activities for the residents prior to COVID. There is a new activities director and she is very good with the residents. My loved one loves the community, her apartment, the food and the chef.

WE toured this facility about a week ago. We really liked the lay out of the facility. However, it was a little too far from our homes in PUeblo to make it easy to visit. We have decided to go with an independent facility.

This community seemed more like a nursing home and this was not what we were looking for at this time. The community was clean and the people we met were nice.

As I was chatting with Carolyn Spear, the director of 12 years, a resident stepped into her office. I asked what the resident thought was the best thing about Legacy Commons. Without hesitation, she replied, "The People!"

This was one of our top two choices. We really liked the one bedroom option here. It was very nice, when it came down to making a decision, Mom made it herself. She chose the other one in our top two. It just was a better fit personality wise.

I like that it is laid out in a way that is easy for the residents to maneuver around. They got definitely improved on making the rooms more sound proof. Food definitely needs improvement.

We picked this community, because it appeared clean and it's only 7 minutes from our home. Care isn't very good. If the person says they don't want their medication they just say ok and leave, they don't try to convince them to take it.

Quality of care and med management? Med management needs review. I would tell others looking that I think they need to ask specific questions about personal care and medication management. i.e. they need to look carefully at the cost of medications through the facility's pharmacy and the $[removed]/month fee for using your own pharmacy. Ask about the caregiving staff to client ratio in the area your family member will be residing in. Will they be able to provide the level of care your loved one will require? At what cost? Get specific. What constitutes a raise in the level of care (costing you more per month). Who determines the care level?