Campbell Street Senior Living

They were rude. They lied about the issues of my loved one. They tried to isolate me from seeing my loved one. They left her in poop. I had to get the police so I could see my loved one. The wrist of my loved one was broken.

My mother just recently stayed in the skilled care unit after having back surgery. The care was "spotty" to say the least. The rooms are uninviting and cold and do not reflect the thought and design going into the rest of the facility (all for show). Oftentimes, the response time to ringing her button for a pain pill or needing assistance to go to the bathroom (first day after surgery) could be anywhere from 1 - 4 hours later. Several of the nurses, technicians, and interns were blatantly rude and disrespectful to not only her but to family members as well. Mom had to repeatedly asked that she remain in her room to eat and that she needed beverages in a cup with handles. The lack of listening, communicating, or writing down those requests to be shared during shift changes was totally obsolete. It was not until a family meeting was called with the social worker, head of nursing and physical therapy, and the dietician, did a fire get "lit" about her inadequate care. There are other instances that I could share but at this juncture I believe you get my point. I would not recommend this facility to anyone who is thinking about placing a loved one here!

Worst place on the planet....No nursing staff in 2015 alone they went through about 4 to 5 nurses...no one would stay on staff. Staff is unprofessional, Med techs are not bright enough to pass exam. some are not certified to pass medication. Staff took forever to clean my mother and that was because they are always short staff. ED never leaves her office to address concerns. Felt rush when attempted to try and tell them the error in their ways....RUN....