Cambridge Village Senior Living

Lovely place; however, the cost is a bit too high for us. Thank you for the nice tour and info

Wonderful Place!!!! My tour was smooth and I really enjoyed the fact that there is a indoor pool. The facility was very clean. The services sound great the activities could use some work but what they offer will do. Katie sold me on the place and I appreciated her willingness and openness in answering all my questions she was great! Now the receptionist "[removed]"( on the other hand is a hateful, scornful, mouthy, disrespectful person! While waiting for Katie I saw this lady hatefully talk to people coming in and out delivering packages, etc. I saw first hand this lady back bite co-workers after they walked away. This being the first thing you see when you come in to the place is shameful. this needs to be seriously addressed! Will take this beautiful place into consideration.

Very nice and the apts are huge but I am afraid dad will be nickle & dimed to death there. Also they thought it was a big deal that he wouldn't be able to cut his own food if something was served that required cutting. Not thrilled with the weekend meal schedule and they do not have transportation to Catholic services or an in house option at this point.

I have a close relative at Cambridge Village. There is a lot to like about this place. The staff is terrific and the programming is quite good. However, there are major problems with their food service and that's what I want to address today. The problems seem to fall into the following categories: 1) They are constantly running out of food items that are on the menu. This is a significant source of frustration for residents. 2) They offer almost no flexibility. If you want to substitute carrots for the sweet potato that comes with your chicken, you are likely to be told that they cannot make the substitution. 3) The quality of the food is very uneven. Sometimes good and sometimes poor. 4) There are few healthy choices available. I'm really surprised and disappointed at how inattentive management is to the problems in the restaurant. Most other aspects of Cambridge Village are quite positive, but the food service has major issues. I'll provide periodic updates to this review.

My parents do not like the food, and they complain about the wait in the dining room. They have begun preparing some of their own meals, although they pay for 3 meals per day Monday-Friday and 1 meal per day on weekends.

BEWARE: They are not capable of providing all the services required to "age in place" as they claim. Their aging-in-place web page (as of [date removed]) claims they can provide Skilled Nursing and Home Healthcare through in-house healthcare providers. That is VERY UNTRUE. Unfortunately, we found out the hard way. Many of the residents have major cognitive decline and should be living in assisted living or memory care facilities. And it was disturbing that only one person is on staff for the entire facility at night. They oversell their services and capabilities.

I’m the daughter of residents at The Cambridge at Brier Creek, and I’m deeply concerned about what is happening. Many longtime residents are being asked to renew leases with rent increases of 12%, 15%, 17% and more for [Date Removed]. These are not small adjustments but part of a plan to raise rents to “market value” over the next few years. My parents and others moved here believing this would be a stable, long-term home. They planned their retirements around affordable rents with reasonable annual increases. Now many are facing unexpected financial strain and the possibility of relocating late in life. Residents organized respectfully to ask for transparency and reasonable alternatives, but management has stated the increases will proceed and ownership will not meet with residents. Families considering this community should ask detailed questions about long-term affordability and how concerns are handled when financial priorities shift.

Did not visit, seemed a little remote and when I tried to call and email, had a very difficult time getting anyone to respond

I have a relative living at Cambridge Village in Wilmington. Several months ago, I wrote about the problems with the food service there. I wrote about the poor planning which resulted in the kitchen continually running out of common items including staples. I wrote about how the food was too often delivered to the tables cold. I wrote about the mediocre food quality and about the lack of healthy options. Then I bit my tongue. I felt I said my piece and that would be it. But things have not improved and today they hit a new low when, as the lunch "special," they served bologna sandwiches! Really? You are charging residents $400 per month for food and you serve up bologna sandwiches as the special. This has become an ethical issue. Cambridge Village's food service is terrible and they are about to raise rents 3%. So, here's my plan: I eat there with my relative periodically, and I'm going to write about my experiences there -- probably not each time, but frequently enough -- until there is significant improvement. I'll point out the good and the bad, but frankly, at present, there needs to be a lot of improvement. Here is one other thing that concerns me that I want to mention: Cambridge Village runs contests with prizes to incentivize its residents to vote for it in competitions for "Best Independent Living Facility" and similar competitions held by local community publications and the like. Not only is that not appropriate, but it makes me question the authenticity of many of the reviews on this and other sites. If I sound frustrated, it's because I am. It costs a great deal of money to live there, and residents have a right to expect better. One more thing: I suspect a Cambridge Village staff person will respond to this review. Great! Please specifically address the rational behind the bologna sandwich specials and the ethical considerations about incentivizing residents to vote for your facility as the "best." Thanks.

I have a relative living at Cambridge Village in Wilmington. Several months ago, I wrote about the problems with the food service there. I wrote about the poor planning which resulted in the kitchen continually running out of common items including staples. I wrote about how the food was too often delivered to the tables cold. I wrote about the mediocre food quality and about the lack of healthy options. Then I bit my tongue. I felt I said my piece and that would be it. But things have not improved and today they hit a new low when, as the lunch "special," they served bologna sandwiches! Really? You are charging residents $400 per month for food and you serve up bologna sandwiches as the special. This has become an ethical issue. Cambridge Village's food service is terrible and they are about to raise rents 3%. So, here's my plan: I eat there with my relative periodically, and I'm going to write about my experiences there -- probably not each time, but frequently enough -- until there is significant improvement. I'll point out the good and the bad, but frankly, at present, there needs to be a lot of improvement. Here is one other thing that concerns me that I want to mention: Cambridge Village runs contests with prizes to incentivize its residents to vote for it in competitions for "Best Independent Living Facility" and similar competitions held by local community publications and the like. Not only is that not appropriate, but it makes me question the authenticity of many of the reviews on this and other sites. If I sound frustrated, it's because I am. It costs a great deal of money to live there, and residents have a right to expect better. One more thing: I suspect a Cambridge Village staff person will respond to this review. Great! Please specifically address the rational behind the bologna sandwich specials and the ethical considerations about incentivizing residents to vote for your facility as the "best." Thanks.