Artegan LLC

We will move in next Wednsday - March 17th To date things have been smooth Will let you know after a week -March 24 th

Apartment like building set into larger family apartment complex. Two bedroom units can have a bathtub; smaller units cannot. Daily activities are excellent and include mahjong, book clubs, museums and theater. 60% population is jewish. Independent living and assisted living. No medical facility on premises. Transport available to appointments (need to schedule). Lots of people sitting in lobby area when i arrived.

Nice community but there didn't seem to be many people out of their rooms. If you have an active elderly parent, this is not the place for them

This was a great place -loved the independent living option and option to transfer to Assisted LV later. Am hearing that that process is not as smooth as it appears. But great location in terms of diversity , activities, rations etc.

Normandy Park Assisted Living was very helpful in getting my mother into a safe and nuturing environment after leaving a rehab facility and was no longer able to live indepedently. They worked with the family and made a placement for my mom immediately with the least amount of hassles. They were very helpful.

They were a very lovely community. The community is really nice and very well maintained. They just weren't very cooperative with us. They were really kind of snobby and just did not have a very warm and inviting atmosphere. We really liked the actual community just not the atmosphere they have.

The staff here was just awesome. The rooms and the hallways were very large and the most space for the buck of all the spaces I have seen. The grounds are really nice and I was excited to see a nice number of male staff. I think that would be helpful for my Dad. This choice is at the top of my list.

This one has independent living also and if one needs more care, assisted living could be given in the independent care apartment. Rates include utilities, 2 full meals a day. Memory care unit. See link to left here that says "more info". Beauty shop! THey have some two bedrooom and 2 bath units in both areas.

Atrium Village is not too good for memory care only residents, they could improve on meaningful care for Alzheimer's. Some staff truly caring, [name removed], med tech adopted him as her grand father a would make certain he was bathed and fed prior to dr. Appointments. Mainly staff ignored his obstnance, so if he did not want to eat bathe or participate, they ignored him. Needed more sensitivity to his needs for [fee removed] per month

The staff members at Apple Springs were very friendly, and our loved ones room was clean. I wasn't around for meals, the activities or around to the different careservices. It seems expensive to me. Dad never commented on any of it.

It was not enjoyable as a total experience for my Mother and me. It was probably more affected because of the lack of staffing and the use of " fill in " personnel which changed always . Weekends were horrendous in terms of the provision of care. Knowing what I know now and had experienced with Mom , I would not have her there as a resident. I selected this place because of its proximity to my home . The other places that I visited were unacceptable on many levels in terms of safety, sanitation and location.

Value for the money, activities, food and cleanliness are the weak spots. There is no on site owner of the facility. If the 2 elevators in the assisted living building, one has been out of order since the end of august. The elevators are disgusting.

The friendliness of staff is a tough one because the staff turn over is so high it's hard to make bonds with the staff. I guess I would say overall okay depending on who it is. However the food is TERRIBLE! For the amount of money that my parents pay to stay there, the food is low quality and just not good. Turnover with the cooks has also been a problem. Again, turnover of activities director/coordinator has been a problem. Limited actives. Activity room is too small for a large amount of residents to be able to participate. Families are not informed of activity schedule in order to assist and remind our parents of the activities. The staff doesn't make the effort to go ask the residents to join. I think if they went door to door, or did an announcement on facility wide speakers, they would have more residents join in. This facility needs ALOT of improvement!

I'm kind of dissapointed. They are not doing what hey need to do. For example, They are supposed to help dad, with his selection of clothing, and they are not doing that. He is not getting the help that he needs. The staff is very friendly and nice. Again they are not doing everything that they should be doing. There is no complaints about the food. Dad does not participate in activites but attends exercise classes, three times per week. It is expensive, and I am not real happy righ now but I am satying optimistic, and hoping things will get better. Anuyone else looking into this community, should stay on top of things, that should be done.

The community is very understaffed where my loved one is located in the community. The staff communication isn't what it needs to be, as the staff doesn't get back to the family within 24 hours. There is no way for the residents to alert the staff that they have fallen and can't get up or need any assistance. The staff ratio is typically 3 staff members for the residents that are in the specific are where my loved one is in. I end up caring for my loved one during the visits, and this has caused more stress for me. It is waste of money due to the community not being able to provide the care that my loved one needs, and that the community said they would be able to provide the care that they said they would. There have been personal belongings removed for my loved one's possession since being in the community. The community is willing to accommodate the staff more than the residents.

Atrium Village is a HUGE facility. You get a very cooperate feeling from them from the second you walk in, it just felt cold. The facility is beautiful and has a lot of updates and fancy fireplaces. We walking into the memory care wing and it looked like it had not been touched by any of these updates and was painted burgundy and green. They said it just had updates but it did not look like it.

We do think the care services are getting better, in the beginning our loved ones medication was lost for a couple of days, but they were found and we do think they are improving on the services. Our loved one does say they are short staffed, which is pretty much everywhere now so sometimes it does take the staff a little longer to respond to her calls. Our loved one does say the meals are pretty good, and she really enjoys bingo. They also have movie nights and exercise classes going on.

We toured during Covid, so they wouldn’t let us in the main building. They just showed us an apartment. So it was very difficult to judge what was going on there. We didn't like that our loved one would have to walk over and get his own meals to carry back to his apartment. It definitely felt like assisted living, whereas where we ended up felt like truly independent living. Revel just didn’t have as many amenities / activities / ways to get people involved.

This community is average compared to other communities that I have experienced in the area. They are not exceptional. The food was great and offered a good variety. We chose this community because my parents wanted to live in the cottages in independent living .

Nice but woods just outside by the community area. Doors are not secured during the day. Nice rooms