Anthology Senior Living

It is difficult to communicate with staff over the distance. If you are in the building, you can usually find out what you need to know or get a question answered. I do not think they are staffed and set up for assisted living --- more for independent living with some additional services

The place is beautiful right when you walk in it looks like a stationary cruise ship. From what we have been able to see of the community it is very clean, but our loved ones room could be more tidy. The front desk workers are absolutely exceptional, however there has been some staffing and administration problems. Administration has had multiple turnovers with temp staff agency, and the food is not good at all.

I could never recommend this place to anyone. They are dangerously short staffed and when a resident is in dire need of help it is not available. We called "concierge" 6 hours straight and left messages. We got in touch with a live person ([name removed]) once and left 5 message requesting that somebody physically hand my mother her cell phone since it was her life line and she was incapacitated. 6 hours-and nobody could help her with a one minute request. They only responded when we said we'd call the police department to do a wellness check since we couldn't reach her. My mother became 100% immobile the next day. The directors will lie constantly about the care they can provide. Housekeeping does NOT come every week and my mother was told "we'll come next week, because we don't have time". The facility itself is beautiful, and I loved the friends my mom made there. The service in the dining room is awful and the turnover is extreme.

I did not find them to be very attentive. The food was okay, but they didn't serve it in a manner that was easy for memory care patients to eat - for instance, it should have been cut up into smaller pieces. My loved one's room was dirty, and the floors were never cleaned. The laundry would be sent out and come back with different laundry meant for another person. I just felt that the care was subpar. The nursing care was constantly changing, so there was no stability or continuity for the residents. The aides could have been more caring and sensitive to the residents' needs. I would not recommend Anthology based on our experience.