Aegis

What I like the most about Aegis of Shoreline is the Food, friendliness, and cleanliness. Yes, I would recommend this community to other families based on the experience so far.

The staff has excellent communication with residents and family members. They are easy to get a hold of and quick to respond. The facility is beautiful and very well taken care of. They treat each resident with a high level of respect and humility. We feel safe when we are there.

1. Great experience. 2. Very clean (window, walls, floor, carpet). 3. Everyone was friendly (employees and guest). The employees enjoy their job. You can see it in their faces and how they interact with you and the guest. 4. Quality of care is excellent. 5. Administrative staff - excellent! 6. Don't know, didn't eat it, but they bake fresh bread almost everyday and makes the place smell wonderful. 7. They had a full schedule of activities. 8. Price - expensive, but I think they all are. Was happy to have a place that would take our Father and that they take care of him.

Like most is friendliness and approachability of staff, excellent activities, great assessment by clinical staff. Front desk staff do such a great job of welcoming everyone and keeping track of many details. [name removed] and [name removed] made getting to know the community seamless. Only improvement would be promptness of meal time service - on multiple visits food has taken up to an hour, no refills on water, coffee.

If your loved one is timid, it is best to have an advocate available. It took some time for Mom to figure out the rules/expectations and she was hesitant to speak up. The facility was great in trying to help once things were out in the open, but until then mom was really unhappy.

It's really well run and safe. The food is nutritious. Residents are kept busy with activities like arts and crafts, bingo, bus trips and lots of live music performances. It is also all on one level. Not having elevators is a relief for residents and family. My mom has made new friends and is noticeably happier.

The open feeling of the one-story buildings and the woodsy setting makes you feel less confined than in multiple-story facilities. Feels more home-like. The staff contribute to that feeling of being in a home, not a business-- very caring.

I(we) are very happy there. They are great and I would give them a 5 in all of those categories. Well, when I go there, the place is always clean and there seems to be always an activity ongoing. It's a very pleasant place to walk into. The people always smile at me and say hi to me as I walk by. My aunt is always dressed in clean clothes. And her attitude seems to be up for the most part. She says she likes where she's staying. And her room is indeed very nice. It's always kept clean, and so is she. I've had the food there and it is indeed very good. We always enjoy going outside and sitting on the benches. In the sun outside. And the places big enough to enjoy walking through it For my aunt's exercise.

They have a wonderful program called transitions where if your family member needs memory care, but has the capacity to do some activities it allows them to participate in the activities with people that are in the assisted living area. I think it's a super valuable program. Since my dad was in the memory care area, he had a smaller room. And it was perfectly sufficient for everything he had or needed to have in the room. We had hoped he was going to be in assisted-living, but he was not qualified for that so we only got to see the memory care room and it was good. But he had come from a very large home, so I'm sure for him. It was quite an adjustment, but it had plenty of room for everything he needed at that point in his life.

Staff are very friendly and do their best to engage the resident, although not always successful due to nature of their diseases. They are taking really good care of her diabetes.

Great facilities with an incredibly warm and helpful staff. My mom had just lost her husband of 70 years and moving into Aegis of Kirkland has helped her adapt to her new situation, create new friends and take up new activities.

Excellent in every category!! Always....A positive attitude prevailed! Also very beautifully decorated and always welcoming!

The staff, the food, the community are top notch. Aegis Fremont is the leaders in memory care. My parents are so happy living there and I have such piece of mind from the company's top down leadership. So many staff members and every single one of them does personalized service for my parents and for my family as well. It is just so warm and amazing there. It truly feels like home!

It was the individual attention and care that attracted me most. I have recommended to others It's a beautiful place with a big staff and individual attention for memory care.

The experience of touring facilities to find a fit for your loved ones can be a very overwhelming. My husband and I via Oates 8 different ones and then narrowed it down to 3. Aegis was one of our top ones and when we brought my mother in law she chose it as well. We all just felt it was very warm, not too large, food was good, outdoor space was nice, the apartment spaces were fine. And we all really liked the marketing director Diana. She was real, warm and joyful. My mother in law is happy and so are we with this big transition.

I give it pretty much 5s across the board. It's expensive but it's high value for the cost. Based on the experience we have had so far, we would absolutely recommend this community to other families!

[name removed] left the lodge in the early summer to return to her own home. The Pt program and the food were outstanding. Unfortunately the discharge planning and support for return home were non-existent. Staff enjoyed [name removed] and wanted her to stay. While the lodge provided a great intermediate step for her to gain confidence and demonstrate her ability to return home, it was not consistent with their mission. In terms of a permanent setting, it is a great place.

We were really happy with Aegis on Madison. The food service is a challenge for all, but we were happy

Overall it's been a good experience. My parents aren't big joiners so they don't do a lot of the activities. The food is moderate as reported by mom. Dad likes it. They accommodate his Celiacs. They are pretty good with the catheter bag changes morning and evening unless it's a new person that needs a little education

The staff are fantastic. Very understanding of family concerns and accommodating. My dad wasn't there long, but overall it was a good experience.