Winterwood Inc

It is a good deal to go with. My loved one has made friends with other residents. They are nice and welcoming. The staff has been helpful with him.

It has been a nice experience so far for us with this community. The apartments look very nice. The staff is great, they are quick to respond to my concerns. The community looks very well maintained. My only concern has been there is a lot of kids in the area. They sometimes can be very loud. They are working to fix that issue. Overall I know my mother is well here and I would highly recommend this community.

I love it here! It's a very nice looking, very clean place. I was able to get a very spacious apartment, with a nice little outdoor porch area. It's just been so convenient! They've got an elevator for getting to the upper floors, so it's easy to get around, and I like that I don't have to go outside in the weather to get my mail anymore!

At Elk River Senior everything seems good. I have no complaints. Everything here gets five stars from me. The facility is clean. The staff are friendly. It is a good value. I am very pleased with this facility.

The overall building is always clean and the mgr. is great. The maint. Person is a is on sight and very helpful. It is a very quiet and safe place to live. I'm soberly thankful that I found this wonderful place.

Too far away

check this out

So far we're pleased with this community. It's always clean and well kept, and it is a nice secure building so that my loved one and I both feel safe. They have a good variety of things to do there, and the employees have been fairly friendly.

Manager and maintenance people nice and attentive to residents needs. Management company, not so good. Manager and maintenance not onsite often. Management company keeps them running around to their other properties constantly. Common areas are not kept clean, light fixtures in hallways and common area's are full of dead bugs. Entrance/exit foyers are full of cob webs and dead bugs. The location is great, nice and quit, off the beaten path. Apartments are roomy and comfortable. Neighbor's are great. Neighborhood is nice. Have to wait awhile to get non-emergency repair orders taken care of. Maintenance people spread around to many other locations and not always available.

Old, cranky people live here. Building is noisy, thin walls, creaky floors. Doesn't bother me, but some here get their feathers ruffled. Biggest problems are: They need a monthly maid service to come vacuum, mop and dust hallways and common areas. Parking sucks: 16 spaces and 24 units. Really? This is just plain stupid. Management doesn't seem to want to do anything about it either. However, there is much worse out there. The units are well kept, and clean and bug free.

almost regular apt

1 story

I am still waiting after 2 years. I call and no one returns my calls. ??

syllinda daniels no longer works there, apts have been sold. there are no available ats, apts need air cond that work, noone processing rent cks, not informed whom new owners are, getting run down

there is not a manager available to us nor custodial care/maintenance. Work orders take a longggg time to get filled and upkeep of the once beautiful building is going down quickly. Winterwood not the management company to rent from. Learned from experience. When moving research, the management companies and pray for a working manager, not one who is just for socializing. Sweet but not a worker.

The only good thing about living at Elk River is the location. Since I have lived here, management has been very poor to say the least. The common areas are filthy all the time, the hallways have puddles of dog urine in them frequently. Hallway light fixtures are full of dead bugs and haven't been cleaned out since I lived here. Neighbors are very inconsiderate when it comes to noise, any complaints to management goes unchecked or unresolved. You get nothing but constant excuses of why issues can't be resolved. The property seems to have problems keeping maintenance on staff. (Elk River is not an assisted living facility it is independent living.)

Perhaps it was a nice place before Winterwood took over. Now, it takes months to get repairs done and they don't take care of common areas. Our front doors open into an inside hallway and the A/C has been busted for over 2 years, whatever the temp is outside, that's how hot it is in the hall - heat radiates so tenants are forced to run our A/Cs to compensate for this radiant heat. Examples of poor maintenance: 38 days to replace toilet seat; 40 days to replace shower diverter so a shower can be taken; 3 months to replace floor tile coming up in kitchen; dryer lint build up in exhaust; broken ceiling fan still not replaced after 11 months; lawn grass over a foot high; dumpsters overflowing and remaining that way for 2 months. Winterwood is nothing but a predatory management company who will tell you to leave if you don't like it.

bad area for old men

This place is absolutely terrible. I thought it was great but, one week until the lease I found herds of children running around with no supervision damaging vehicles. I have never had to call the police so many times in my life. My vehicle had severe damage to it and when I went to the office to ask about seeing the security cameras they said "O those don't work". After cleaning the apartment and getting the final prorated month in writing and signed by a worker I am later told that she messed up and gave me the wrong price and it was taken out of my deposit, After bogus charges were taken from my deposit I call 30 times with no answer and then I get a text from one of the employees in the office [Removed]. Does that seem professional to you? They took $100 out of the deposit and after so many unanswered phone calls about it I am just saying forget it. DO NOT MAKE THE MISTAKE OF LIVING HERE!!!!! YOU WILL REGRET IT!!!!

This is not a facility based on income. The rent is the same for everyone.