Volante Senior Living

While touring assisted living communities in the Grapevine area, I took a checklist and would take notes after viewing each community. Did the place smell, Did the residents look happy, how was the staff and their interaction with the residents, what is the activity calendar like, outdoor space(mom likes to sit outside a lot). Dancing River was the only community to get an A+ and it had everything we were looking for and more. Dancing River really is a magical place. I moved my mom in a few months ago and we couldn't be happier. Greg is the manager and he is so kind and attentive. It was a struggle moving mom out of her home and we definitely waited too late to make the decision. We let mom tell us when she was ready when really we should have helped her and made the decision for her. She is so much happier and when we walk down the halls together all of the staff welcome her and smile at her and address her by name. That may seem small but that really means a lot. There is another manager there named Barbi and she is spectacular. She helped us with the move and is an absolute angel. She really has a heart for what she does and it shows. I would definitely recommend Dancing River if you are looking for an assisted living community.

They are doing a really good job. It's clean and the staff is friendly and attentive, but more than that, it's like a family. The food is really good. I chose them because I really liked the people that are there, they are friendly and receptive, they accepted my husband without question, and always talk about how much they like him. It's been great! I am so happy that I found Harmony Guest Home.

We’re very impressed with the livability, easy accessibility, and usability – the community just generally helps people acclimate to the community. The food is just fine. There is an outside area – there is a courtyard.

They are The Gardens now, and are still kind of going through that transition. They've had some staff turnover, but there have been no terrible interruptions. Everything is still running smoothly. The staff overall has been wonderful. They send out communication almost every day, especially with Covid, which we've appreciated. They were great about informing everyone on protective measures. Their communication in general is excellent. The food looks good, and they bring cookies and other wonderful things out with the meals. They have activities going on all the time, things like movies, exercises, art projects, games with prizes. They really are a wonderful facility. The cost is pretty comparable to other places, and they gave us a locked in price for the first six months, which was nice. The only thing I'm frustrated with is they haven't been able to get us set up with EFT, so I have to send them a check. But that's not the end of the world. They do have some glitches in the billing system, but they're working on it.

We have experienced professionalism and friendliness from the staff. My mother has progressed so much in the last three months it's incredible. Cognitively and physically she's much better, and I attribute that to the attention the folks there give to her. And I appreciate the other healthcare providers they have contacted to help my mother - podiatry, general physician, etc.

So far the community has been good. The community has an open door policy to help socialize with other residents in the afternoon. They interact well with the residents. The food is outstanding. Even during the pandemic they all ate in the dining room. The staff has made great efforts to get to know the residents. The administrative team goes around and talks to the residents each team.

My parents recently moved to Crescent Park and we are very pleased with their facility. Staff is very helpful and pleasant. All of the residents have been very pleasant also. As a daughter, who worries about her parents and works full time, I am greatly relieved and grateful for Crescent Park and their staff. Thanks for all that you do there!!

[Removed] gave a very professional and informed tour and explanation of your community. We do appreciate her time and interest. If my situation should change I will definitely consider Crescent Park for my home. Thank you, [Removed]

Crescent Park Senior Living was a nice place. It had a beautiful view, and the people we met there seemed happy. The tour guide was friendly and knowledgeable, it was a good experience but not the best fit for my mother.

They offer daily activities as well as family get togethers. The community is very clean. My aunt has made friends. The food is fabulous. The staff are wonderful. The are willing to talk to us and they keep us informed of her care and any changes. I would recommend this smaller community.

Our 90 year old Dad had been living in a Senior Retirement Independent Living apartment for the past 14 years, but his health and mobility had started to decline, so we began a search for an Assisted Living facility to move him to. Dancing River was on the list of places recommended by A Place for Mom. What we liked about Dancing River was it was very similar to the IL apartment he had been living in , but on a much smaller scale. The location was another key factor in our decision as it was convenient for his children to visit on a daily basis. The staff and caretakers are very friendly. He has only been living at DR for a couple of weeks, but so far, it's all good!

Dancing River Assisted Living is fine. She is doing pretty well. She is getting adjusted. They do a good job over there. The food has been iffy lately. I am not sure if that's because they have a new chef, but you know this is coming from mom. Overall we have been pretty pleased. She thought she had lost some jewelry there. But a couple of pieces had showed back up so I am not sure if she lost them or what happened. For the most part it is good and I would recommend it. There is always room for improvement but I think they are doing a pretty good job there.

I haven't really had many issues at Autumn Leaves of Arlington Heights. The only issue I have had is with getting my husbands medicine refilled. I wanted to do a mail order since it's cheaper and that hasn't been able to happen yet. My husband really enjoys the food at this facility and he is a picky eater. His appetite has really increased since being here. He's gotten more active since being here also. At home there wasn't much to do and now he just seems more involved and active. I like that the facility is smaller, my husband gets more focused attention. I have seen a real improvement in him since placing him here.

It's closer to our house but there are a lot of wheelchairs there. We liked it because it seemed really first class to us, like a country club. My mother in law wanted something more homey and didn't like that this was more of a country club.

My Mother always said she didn't want to live in a huge facility, this is small an quaint, she likes that feel. She has a good few very nice staff ( her aids) that she has become very comfortable with. They are caring attentive working with her. The staff have made it their job to include an be social with her. Making time for her.

The corporate buy out has resulted in price increases and staff cuts. There are many near misses due to on-set memory care needs ( accidents, fires, etc)

The employees at Volante on all levels are very genuine in the care of each resident. The food is very good. The Chef has a very nice offering of variety as well special dishes and desserts for holidays. The Activities Director and staff are amazing working hard to bring the residents a variety of games and activities and holiday celebrations.

We have been very disappointed in the housekeeping for my mom's actual apartment. I have had to ask them to come and vacuum. I do not see the weekly housekeeping for her apartment that was promised and it is very disappointing. Everyone has been consistently friendly and we are there frequently. Interactions have always been pleasant with the exception of the bookkeeper. Her emails and approach need some serious polishing. She definitely needs practice refining a positive approach. Care seems fine! My mom is fairly independent so no complaints as of yet in this area. The director of sales and the Director of housekeeping have been incredibly kind and friendly. They are always pleasant and take the time to chat and fill me in on how my mom has been doing. The director has been equally nice, I just don't see him as often. We have eaten there a few times and the food has always been tasty. Sometimes the desserts seem like they are prepackaged and frozen, but they are still tasty. My Mom loves the food and thus far we have no complaints in this area. She particularly loves the breakfast and the opportunity to order off of an alternative menu if she does not like what is being served. The staff in the cafeteria is very nice and they take good care of her from what we have seen. There seem to be lots of activities. I'm not sure how consistently my mom participates, but we are encouraging her to take advantage of all that seems to be available. I can't provide much more feedback than that, yet. I think their prices are absolutely outrageous and almost prohibitive. The yearly increase is ridiculous and I'm still trying to wrap my mind around how much it costs to live in an assisted living community. I think it is absolutely out of control.

I feel safe. I love all the people and friends. I have made.