Volante Senior Living

I am so thankful that my mom and dad where living at grand villa when dad had a heart attack. The quick action of the staff may have saved his life. When dad was able to return back to grand villa the staff continued to keep a watchful eye on him. They also took great care of mom during this most stressful time. She didnt have to worry about cooking or cleaning. Also, the renovations are now over and I can't believe how beautiful it turned out. Great care, beautiful place!

So far our experience with Grand Villa of Pinellas Park has been a good one! I don't have much else to compare it to, but we've been pleased with everything they have offered so far. The facility itself is nice looking and well kept, and the staff have all seemed very friendly. They take good care of the people who live here, and have a lot to offer in terms of amenities and activities. They are worth a look if you are looking into options in the area!

My husband and I live in Louisville, KY and provide for senior living care for his mother. She very suddenly needed to move up in the level of her care due to the progression of her dementia. Grand Villa of Largo was one of about 10 facilities my husband and I visited. It was number one on both of our lists after seeing the other properties. With living so far away, it is extremely important to us to feel secure that she is being well taken care of. The staff has strong compassion for all the residents. They involve them in many activities and make sure nutritional needs are met. We come for visits every 5-6 weeks and always leave to fly home feeling at peace with our decision. Our mom is happy and enjoying her life at Grand Villa of Largo!

Both my mother and father were admitted to the Memory Care at Grand Villa West. It is newly renovated, beautifully appointed and has a lovely locked outdoor area that patients can access. It has been open less than a year and it is kept scrupulously clean. Make no mistake, Alzheimers and dementia patients are incredibly difficult to deal with and it takes special caretakers to deal with an entire facility full of such patients. The Memory Care Director knows every patient individually and has genuine affection for her charges. What has impressed me most is the management's determination to find the right kind of caregivers and establish the right program of care. Since this is a new facility, this has resulted in a fair amount of staff turnover as staff that do not meet the standards are dismissed. (I wouldn't be surprised if some of the complaints come from terminated staff) But they are constantly improving. There is a very active Family Council that meets monthly and is on top of any issues or problems. Family members are always welcome and many spend substantial time in the facility. We have other family members phone numbers so we can look out for each others loved ones and keep each other informed of developments and concerns. My father passed away under hospice care while at this facility. Everyone was caring and supportive. My mother is still at Grand Villa and seems pretty content under the circumstances. I visited many facilities and this one was the first one I felt good about. While not everything is perfect, improvement is constant and they are very responsive to family member concerns. I recommend this facility highly.

We were well taken care of from the first visit. Shown model units, reviewed pricing and levels of support and assistance getting mom moved in. Mom, of course, is facing a new challenge-- making new friends, losing some of her previous freedom, a new place to live-- she is going through a major adjustment. But the staff seems to be familiar with what she is going through because they got her to laugh-- when we couldn't. They got her to the dining room when she told us she would never eat again! Her first new friends are the staff-- and we think that is a great start. And her initial doctor visit resulted in us being told they could resolve one of her lingering health issues. We couldn't be more please and think in short time so will be our mother.

Thanks to a place for Mom we found the perfect place .Sharon Rice was more than helpful and I would say she is a co-worker with God doing the lords work . God bless you all.

We couldn't ask for more! When we first arrived, the director, Laura, didn't have time to talk with us because she was busy attending to the residents, and I loved that. She cared more about her residents than impressing a new family, and that struck me as being wonderful. The building is very clean, very neat, and brand new with no smells. It's small, and we like that. They only house up to 40 residents at a time. We felt lucky to get in on the ground floor! We call on a regular basis and someone always talks to us and fills us in, and whenever there are health issues they call right away. The head nurse is fantastic. We feel very safe. They do so much for the residents, like when it was her birthday, we asked for a party, and they said that they always throw a party! My mother-in-law has been there for two months, and my husband was back there three weeks ago and things were going well. She is involved and engaged. She was having fun with the activities. The grounds are beautiful, it looks like a country club and cost is great.

It's closer to our house but there are a lot of wheelchairs there. We liked it because it seemed really first class to us, like a country club. My mother in law wanted something more homey and didn't like that this was more of a country club.

We find the Grand Villa of Pinellas Park outstanding in all areas. The care and food service is first class. The Staff is caring and always goes the extra mile .

I really liked the approach the staff takes towards care services and the reputation they have is really helpful. The location of this community was extremely convenient for me they are literally my neighbor and are located directly behind where I live. My mother says the food is very good and we are very pleased. The staff is just great, pleasant and always very helpful. They are very accommodating from the top to the bottom. We could not complain at all. Everything we have asked for has been granted. We are very pleased with Emeritus and would absolutely recommend them to anyone.

My Mother always said she didn't want to live in a huge facility, this is small an quaint, she likes that feel. She has a good few very nice staff ( her aids) that she has become very comfortable with. They are caring attentive working with her. The staff have made it their job to include an be social with her. Making time for her.

Overall they seem to be thriving more at Volante than they were at home. They seem to be very happy here and like being here which in turn makes me happy. Laundry and cleaning people once a week. The staff is helpful and friendly. We've had a couple indiscretions with aide staff but it was addressed immediately and the person was taken off care of my grandparents. Once a week is the norm unless you pay for it more frequently. I visited a couple different places and ultimately am very happy with my decision.

The corporate buy out has resulted in price increases and staff cuts. There are many near misses due to on-set memory care needs ( accidents, fires, etc)

It's smaller than where she was in the past and I think that it helps that almost all the staff knows who she is. It is very clean and almost everyone is very friendly and nice. There's always one who's not but they usually don't last long. Mom says the food could be better. I think they need an area to work on puzzles. She likes jigsaw puzzles. I suggested that but it didn't happen. Also the color of the rooms are dull. Gray floors and gray walls. But overall she is well taken care of.

The employees at Volante on all levels are very genuine in the care of each resident. The food is very good. The Chef has a very nice offering of variety as well special dishes and desserts for holidays. The Activities Director and staff are amazing working hard to bring the residents a variety of games and activities and holiday celebrations.

Carpeting needs replacing. Fair pricing . Nice but no frills. Care is decent. Nice outside courtyard and garden area.

We chose Volante of Largo because of the closeness to my home, room size and my father in law lived there in the early 90's. The management does not follow through when issues arise.

When I started looking for a place for the elderly gentleman I am in charge of, I visited 4 places. Two of the places were too far away and the last one I visited was Volante of Pinellas Park. I was very impressed with the cleanliness and the kindness of the people who work there. I filled all of the paperwork and was told it should take 2 weeks to get the room ready and get "[name removed]" moved in. That was the first week in January. Unfortunately, the facility had a "week of awards" in Orlando and then some other stuff going on and it wasn't until the first week in February that he finally got moved in. Now that he is there, all seems to be going well.

Volante is very homey, and filled with friendly residents. However, some services that were mentioned during the tour are not included, it's an extra cost. There is also no one to call during the night if there's any emergency in independent living.

We have been very disappointed in the housekeeping for my mom's actual apartment. I have had to ask them to come and vacuum. I do not see the weekly housekeeping for her apartment that was promised and it is very disappointing. Everyone has been consistently friendly and we are there frequently. Interactions have always been pleasant with the exception of the bookkeeper. Her emails and approach need some serious polishing. She definitely needs practice refining a positive approach. Care seems fine! My mom is fairly independent so no complaints as of yet in this area. The director of sales and the Director of housekeeping have been incredibly kind and friendly. They are always pleasant and take the time to chat and fill me in on how my mom has been doing. The director has been equally nice, I just don't see him as often. We have eaten there a few times and the food has always been tasty. Sometimes the desserts seem like they are prepackaged and frozen, but they are still tasty. My Mom loves the food and thus far we have no complaints in this area. She particularly loves the breakfast and the opportunity to order off of an alternative menu if she does not like what is being served. The staff in the cafeteria is very nice and they take good care of her from what we have seen. There seem to be lots of activities. I'm not sure how consistently my mom participates, but we are encouraging her to take advantage of all that seems to be available. I can't provide much more feedback than that, yet. I think their prices are absolutely outrageous and almost prohibitive. The yearly increase is ridiculous and I'm still trying to wrap my mind around how much it costs to live in an assisted living community. I think it is absolutely out of control.