Village Walk Senior Living

It's located in the Town of Patchogue. The staff are all friendly and helpful. There are plenty of activities, which is what pulled me in. There is a patio for nice days. Plenty of celebrations. I just discovered that I love to dance! In short, I'm very happy here. ASK PLENTY OF QUESTIONS. What is important to you? Speak to residents. Visit more than once.

Very friendly kind staff. Management responsive to requests, generally answers calls and emails within reasonable time. Small facility which allows for staff to know residents and residents to know staff. Though my mom complains about the food, we have found the food to be quite acceptable. Room sizes are very nice! My mom has a studio with a kitchenette, has room for a few chairs, night stand, dresser, closet. We have peace of mind esp knowing that it is small facility everyone knows us and her, very kind and we feel being cared for. (She doesn't need much help at all so I can't speak for a lot of personal care just med management)

The facility and staff all seem very approachable and willing to help. Sometimes it's could take a little to figure out who should be helping you with the particular problem but once that's figured out, everybody is willing to help.

My parents are getting used to the routine. They seem happy. So far so good. It's nice but sonetimes I have to remind them to do things. It was smaller than some others and seemed more personal.

The marketing team was so helpful during the tough decision making process by addressing all of our questions and concerns, and provided continued support to us and Mom during move-in and the first few weeks of settling in. The staff is a great group of kind and caring people. Mom is happy with living at Village Green!

Office staff has been wonderful and very easy to work with. However, very often it seems like they are understaffed when it comes to those who are caring for the patients.

We toured Village Green and it was a very nice facility! It was definitely more expensive than some of the other places that we toured. They also offered more than my loved one needed, she's not a very active senior.

I think the biggest negative we have is was they are supposed to wash the clothing Tuesdays and Thursdays and that is not always happening. Sometimes she walks around with other peoples clothing. Aside from that it has been a pretty good experience. All of the staff are very polite and the facility is clean. Most of the aids are good. I would recommend Village Walk to anybody else looking.

The staff is warm and caring. However, I'm not thrilled with the head nursing staff. The communication isn't great. Same with the doctor on staff. But the care workers (aides?) are so kind to my mom. They work so hard and need more help. One main positive... because it is a small facility, everyone on the staff knows every patient. I would recommend Village Green , but I always recommend to be involved too. My mom has visitors 5-7 days a week. They also give a discount for military spouse.

We decided on Village Green because of the overall family friendly atmosphere, we have a big family so if we were to go to visit, there were many community areas where we could congregate and that was important to us. We have had issues with the quality of the care provided. The help does not really come in regularly or introduce themselves to her, so that has been an ongoing issue. We are thankful she is more independent, but she is almost getting less care than when she lived with me at home. It is just the small things that they could use improvements on. I would definitely recommend Village Green to other families.

My loved one needed more attention. They did not complain about the food. The value is good, compared to other places. It is clean, and the staff was very nice.

Great location on Main Street in Patchogue. Restaurants and activities without driving. Just push the wheelchair up the street. Very important right now for my sister.

Our family had an in person tour and this community is very nice and clean, and we had a great our with [name removed]. We have nothing negative to say about this community, we just felt this wasn't the place for our father.

They are very good with Mom. Communications always seem to an issue. We are not allowed into common/eating/sleeping areas still due to COVID so cannot rate that part.

We chose Village Walk because they were able to give us the best price and it was also convenient to our house. We are not able to see much of the place at all because of the covid restriction that are in place, but from what I have been able to see. activities have been great and he has taken advantage of them. They are very creative, he is wheelchair bound and they have accommodated him. They have been communicative with us if there is anything we need to know. I have reached out a few times and sometimes it is really hard to get a hold of people. The most frustrating part has been the covid restrictions and not being able to go inside his room.

One issue we have is with communication, once I get ahold of someone they help and are very friendly. For people looking for assisted living, they have activities and lots to do. I would definitely recommend this community to others. The community is in a good location with things to do all around. You can bring in a home-cooked meal or go out to eat close bye to.

We like the fact that it is a smaller community and clean, but we do think they can improve on their staffing, however we know that is a big struggle for everyone right now. The staff members that are they are doing a terrific job.

They truly are the nicest group, is the place 100% perfect, no, but my mom is well liked there & has been doing well. Only complaint is sometimes she feels she waits too long for assistance. Weekends maybe short staffed

The place itself was pretty, bright and airy. The supervisors were pleasant to deal with. The few issues I had was with meal times. I tried to speak to the chef because of my mother-in-law's special diet and she could not handle the spicy foods. Most of the time it went on deaf ears. The cleanliness of the room floor was not being kept up. I took the broom to sweep. My mother-in-law calling me a lot because nobody came to help her at times. When I was there, I found myself helping her roommate and other people in the hallway that were asking for help . Also, towards the end of my mother-in-law's life, which was declining fast, they did not allow a safety rail by the bed so she fell off to the floor and she passed away that night.

They need staff that can handle difficult residents. The aides get offended and won't help them but these residents are old and this is just what happens. My loved one has missed breakfast on countless occasions . They are always short staffed. They need staff that can handle difficult residents. The aides get offended and won't help them but these residents are old and this is just what happens.