The Manor

I had planned to put to put my mother into The Manor. She qualified for Medicaid and was on a waiting list. The day before she was to move in, she had to go to the hospital. I was told to go ahead and move in her belongings. I took the time while she was in the hospital to buy new things and decorate the apartment. I had no experience with Medicaid and tried to stay in connect with DHS. Mother was in the hospital for several weeks and I kept in connect with various members of the administration. The week she was to be discharged, I notified the nurse because I felt certain that they would need to know meds, etc. when she was discharged. On the day she was to be discharged, I received a call from the administrator at 10:00 teling me my mother's medicaid had expired and she could not move in. Needless to say, I was very upset. I made many phone calls trying to find some help. I finally got in touch with one of the owners at The Manor. He was very rude and even laughed at me while I was crying. At that point, I was sure I didn't want her to be a resident at the Manor. The next day, I received a call from the administrator telling me that the locks on the door had been changed and that we could only get in to mother's belongings between 8:00 and 5:00.