Simpson Senior Services

Simpson House is a wonderful place, I'd give them 5s across the board! The staff is wonderful, the facility is beautiful and clean, and they take great care of the residents. I cannot recommend them highly enough!

I loved the old stone exterior. It looks like a castle. Living apartments are upgraded with new kitchens. They provide the level of progressive care I will need going forward. The library is beautiful!

Simpson House is beautiful. Olde Main offers a unique charm. Cornerstone boasts a more modern appearance and is more expensive. All in all courtesy and respect could be improved at Simpson. Perhaps some employees see little chance for advancement and feel stuck in their jobs. Concerns expreseed need to be taken seriously ,handled promptly. The excellent employees who go above and beyond need raises/ bonuses based on merit. At the least, they need commendations. The green box program needs to be revisited. It is a barrier and may not be sanitary. New sit down service for dinner is very good. Contributions by friends and family also need to be fairly acknowleged. A little appreciation goes a long way. Sometimes the opposite happens. No excuse for that. Landscaping is close to immaculate. There are many trees and lots of greenery. In order to truly flourish Simpson needs to build on its many strengths and be willing to be honest about areas that need improvement.

I would rate Jenner's Pond highly in all areas. The food is especially excellent. Many people here say one of the things that appealed to them was the friendliness of the community.

I can't recommend the community due to the way we exited the community. We had multiple attempts to reconcile a balance due and it was never resolved and we never heard back on a resolution to this.

We had a very nice virtual tour, and my impression was that it was a very nice place. Ultimately, my loved one's funds are limited, so it was little bit expensive. We found some really great incentives at a different community. But Simpson Meadows had plenty of amenities, and the woman who led our virtual tour was very nice. This is no reflection on how they executed the virtual tour, but I’m just a hands-on person and like to see things in person rather than looking at a computer screen.

We moved from Center City Phila. 3 years ago and we made a good choice: spacious 2 bedroom 2 baths apartment, large living room, and balcony overlooking Fairmont Park. Important to me is the easy access to Center City via public tranportation or company Van. Neigbors have shared similar expriences (selling homes, moving, having new "neighbors," adjusting to communal living and dining). as well as March lockdown re Covid 19 have brought us all closer together. Staff and Management take excellent care of us, especially re Covid: facilities sanitized often; group activities & visitors cancelled; vaccinations (both shots) provided here! Available health care onsite and maybe our lessening ability to care for ourselves will make this move to Simpson House (Cornerstone bldg.) the absolutely right one for the [name removed].

I needed a safe place for my loved one. They are very caring and conscience of the residents on the memory care floor. There are plenty of activities. The community has a gym, dining room, and the community is near a park. The community provides great activities for memory care residents.

Very Beautiful. Many activities . Rooms were a good size. Location very close to shopping. Clean and bright paint . Surroundings and grounds pretty. Independent living did not have washer and dryers for residents. Many activities.

Simpson House historic and beautiful .Park setting is charming. Safety and privacy need improvement. Clean and quiet. Many wonderful people live and work there.

Met with [Removed]. She answered my questions and we toured the facility. While the building looks like it is going through some needed upgrades and is certainly accommodating enough, I just didn't get the feeling that this would be the best fit for my Mom.

My parents toured this buy-in facility and promptly placed a deposit. Unfortunately, there is a wait list of 6 - 12 months which may prove to be too lengthy for my parents at this time. Their monthly fees were relatively modest but did not include certain mandatory requirements such a weekly linen service which is, however, availabe for addditional cost.

I have no complaints about the tour I had taken of this community. The staff where wonderful to work with and had a lot of great information to offer me as well as answer any questions. The apartments they had available where spacious and well kept. It was just not the right fit for me in the end decision.

We got a great experience here. It is a very, very nice place and it is clean. I noticed the residents are in their late 80's to 90's. This was for a mature crowd but my dad is more independent. Overall, it was great and I actually would consider them but this is not the right fit for my dad's care.

I have had experience in the past with this community, and I think they do a very good job overall. It was a nice looking. well kept facility, and they did an excellent job looking after my loved one. Definitely somewhere I would recommend being worth a look for families searching for care in the area.

I really like this facility, I like the setting and I appeared nice and clean. The rooms were nice and not too small. I felt at ease while I was there and the admissions staff were very accomodating.

Warning.. lack of communication, unanswered phone calls, missing messages and ring around the rosie responsible pushing game is what this company is all about. I wouldn't board my dog here let alone a lived one for that reason. My mother had wonderful nurses and was fed well but the higher ups are severely lacking in communication. They fall all over you until you sign the paperwork and then...poof, they disappear!

We chose Simpson House because it is the one my mothers liked. It was closest to where she had been living and she wanted to stay in the main general area. The apartment sizes here are not bad, she has a small apartment with a separate bedroom and she likes that. The staff is very friendly, but they are not always very responsive. We could not physically help her move in and it took 8 months for them to get her internet working despite us calling them. When she first moved in she had to quarantine for 2 weeks and they sometimes forgot to bring her her meals. But overall I would recommend to others looking, my mom is happy here.

Pretty landscaping. Park style setting and grand architecture make a stunning first impression. Under the beauty there are serious issues with safety and security both in house and throughout the outside property. Lights, cameras and 21st century security systems and procedures throughout would be helpful. Major emphasis is placed on a new building that is in process of being constructed. Lots of very nice residents. Lots of positives , room for improvement as well.

Our loved one was a patient for a short term rehab stay and while there were a few wonderful nurses who were very caring, we found most of the CNA's to be either inattentive or unprofessional. They had many alarms and chair "clips" to supposedly keep patients safe, but our loved one had four falls within one week . It is a clean facility and my MIL's room was nice and big and bright. The building attached to it where long term residents live ,was beautiful and appealing, but the health care center was rather bland and depressing. Therapy seems to be done in small "circles" or groups [removed]. I think this could be a decent facility with more oversight, thought and care put into it. My loved one was afraid we would send her back there and reported to the hospital staff that she was generally uncomfortable and afraid there. They helped us in making sure she did not have to return.