REME (Cambridge Hills)

Nice! Smaller than Independence Village and Elmcroft. Friendly staff. Well integrated. Somewhat remote location, but only 30 minutes from Sanford & Raleigh. "Care stations" look like nurses stations in nursing homes. Smells VERY good. Nice rooms - studios. 3 levels: fairly independent, intermediate, and memory care. Staff does informal ongoing assessments.

I don't think the staff is really very caring with the patients. I visit my husband and it would be nice if the person who is assigned to him would just make rounds to see if everything's okay, but that doesn't happen. I look out in the hallways and there's several aids and nurses gathered around the nurses station. There's never any water for him to drink in his room, I was with him several days ago and the nurse came down with me to get him and pulled his wheelchair faster than I could walk with a walker, he was walking and has a bad right knee that causes him a lot of apin and I wondered why she didn't walk at his pace or just a little faster, I thought it was cruel. I'm just so tired of voicing my concerns, its the little things that annoy me and it doesn't seem there's any oversight here.

The place was chaotic. Phone was ringing off the hook. Manager had her boxer at work, he was barking a lot. Facility was grim. Majority of people there are in wheel chairs. No closets in the rooms. Rooms were grim.

I hate to have to say this, but my husband and I took a list of things to the administrator that needed her attention. The list included finding a room for our patient where she could get her wheelchair in the bathroom and be able to close the door. The doctor ordered that an injury on her leg be cleaned and dressed daily and this was not done. There are many other things that have been let go, but I wil not go into them now. Also the food is often leftovers for days and days. All the people who sit together with our patient complain about how bad it tastes. Thank you for this opportunity vent.