Pacifica Senior Living

If you have a fixed income, do not even consider because the price will change, no matter what. This is based on three families that I know of that have left the facility. Atria Encinitas is probably one of the worst providers. They kept raising the price. They said it was because our loved one's care needs increased, but she had the same functioning as when she moved in. I loved the sales director. The GM wasn't very helpful. There were only a few people out of 25 that we liked. My loved one said the staff were rude to her. They didn't offer a whole lot for activities, which we were disappointed in. The only redeeming quality was the food.

Nice place to live, I love!

The food is not good. There is no variety and what they prepare is the same thing over and over. The proportions are very tiny and you are left hungry even if you eat everything that they bring. I am having to buy groceries and prepare my own meals. They have cancelled all activities so we have had nothing to do. All the things that they told me they were going to do, they do not do and I felt like I was lied to. It has not been a good experience and I would not recommend this facility.

I would say not to go here. My loved one didn't have a great experience from the start due to the pandemic. The evulation wasn' the proper one. The short amount of time my loved one was there the staff didn't like the family being involve. The communication and style had me calling every other day to the President of the Community.

The community wasn't filled with not so nice people. There was head nurse who wasn't very friendly. I wouldn't recommend this community. If the resident needs more care, the nursing staff is very poor. My loved one was only there for about 3 months before we decided to move her out of this community. The sales person was good, except after sign up they don't want to have anything to do with you and they don't want to care for the resident. The community seemed cold and insensitive of the residents during the lock down. I'm not sure if they were short staffed or overwhelmed.

Communication with staff is poor. Felt like I was bothering the staff when I was asking about my mother. Lots of misinformation about the virus. Glad she's not there anymore.

The staff came to our house to meet the family and my mother in law who was going to be moving in soon. They came to assess her and understand what exact needs and care services she would have to get. Once we moved her into the facility about two weeks later they told us she needed a whole different type of care then what they originally told us. We told the staff she needed help dressing herself and eating since she wasn't able to do it herself, they reassured us that would be no problem. However we found out she was being left alone to feed herself, she was starving and very lethargic. She had three really bad falls there, she had bruises and ended up needing to get stitches. We would never recommend this community to anybody. We were so disappointed in the lack of care our loved one received.

It was not a good fit for my sister in law. She needed more care then they were able to provide. The room sizes were good. The food was not good, and not very nutritious. They have outdoor space. They were very short-staffed.

They have lost a lot of my husband's belongings. Everything from shoes to blankets to even his wedding ring are now missing. I don't think he is receiving the level of care that he needs. I haven't been able to see him because of the Covid-19 pandemic in months. It would be nice if I could see him through at least a glass door.

I had difficulty getting a straight answer from the staff. My wife was only there for 3 months. There were times we had to wait over an hour to get help to get her to the bathroom. The marketing person did a good job getting us in quickly. But after we were there the information she gave us was not correct.There was only one staff member that helped me. The records were not well kept.I went to visit every day and thank God I did.

Although the staff was very friendly and engaging with the residents. The place felt dingy and unkept. The rooms were dark and uninviting. I just couldn't imagine leaving my mom here.

The RA's work very hard. The managers, nurse supervisor and most of the administrative staff are horribly rude, hostile, and rigid. They act like we are children and they constantly come up with on the spot rules which are unfair to the residents.

Woodmark is a nice place when you first get there but for myself and my spouse it just didn't make the grade. Now keep in mind that it was not a good fit for us, but it may be for others. I thought they were overpriced.

The community is comprised mostly of small one bedroom apartments and only a few two bedroom units, none of which are likely to become available in the foreseeable future. Meal menus looked uninteresting. We truncated our tour early.

Meridian not for us. No aging in place, if 1 partner starts needing assistance. They are moved to another building, but spouse stays in Independent living, 2 rents.

Did not offer memory care only assisted living. Rates were great but atmosphere depressing.

Food is usually average to below average. One good meal of shrimp cocktail, lamb chop, raspberry cheese cake were all delicious - 1st time in 4 1/2 years. Wait staff at times rude and condescending to seniors, treat everyone as if they have dementia. Staff needs formal training and accountability on being kind and compassionate to senior. This would greatly improve the overall living conditions.

When I moved my Mom in last year it was wonderful!! My sister and I couldn't have been pleased more. We had the best 10 months!! Then in August, the changes of administration came with cut backs where the residents and staff were in jeopardy. The place is now so filthy, the food is also not the same since the Food Director left and now the caregiver leaves the cottage to go up to the front building to roll the food to the cottage! Unbelievable as the cottages are at capacity and pretty much only ONE caregiver is there alone. They are overworked and the residents are suffering as well. There is a resident in my mom's cottage that won't leave my mom alone and when the staff try to intervene, they are attacked by this woman. We brought our concerns to the Administrator and the Nursing Director, but they acted like they just didn't care!! It has gone so downhill that I had to move my mom out for her own safety. Very, very sad and traumatic...

Always dirty elevators, floors, smelly public bathrooms. Prisoner after 8pm. Not close to anything like shopping bus only takes 12 people once a week not enough. Not enough activities. Unhappy camper here!

The facility has been refurbished, but still has a "tired" look about it. We don't like that the residents have to go "outside" (under a covered walkway) for meals and other activities. During rainy and stormy weather, this would be a real deterrent. We will not be considering this place.