Melrose Villas Senior Living, Inc

Really - this should not be on your suggested list. Run down, many odors, limited staff, many residents appeared sullen and depressed. [removed]

My Mom seems very happy in the memory care wing. It's given our family a sense of relief. I'm only giving the activities 3 stars because I haven't been there to see them firsthand. The events that they have planned to look fun.

I wish I could say something good about this asst. living ,but my father as well as us his children who didn't want him to live in anywhere but with his family,and the state found this place for him my farther has memory problems and trust me my daughter and I witnessed first hand how the staff take full advantage of this. I cant go into detail on all whats wrong with poorly ran place and I truly hope that very soon they take a look at management very soon my personal opinion is they either need to not let Candice have anything to do with the elderly people living there I do know this my dad didn't like her and she was and is very pushy and can make the res. very uncomfortable in many ways I wish I could go into this a little deeper for a much better understanding of all I would like to say I would like to get some feedback from others maybe with the same or close to my fathers nightmare and our familys as well, I will leave you with this warning please watch very closely on there mail and there bank account. please ....

They try to keep the place clean but man it STINKS all the time. sometimes more than other times, but there's never a time it doesn't smell like urine or something... :( the carpets needed to be changed 2 years ago. The staff are VERY hardworking, caring and nice. The problem is w/the management. They are understaff and the management is very unresponsive. There's no way you can get a hold of someone w/out having to call 10 times. The receptionists take messages but no one ever calls back! I needed some info from the nurse and the manager urgently to get to the hospital and it took many days of phone calls and messages and being on hold, to finally get to someone. Another family said they stop by when they need something, but I live far and can't do that for every little thing.