Iris Senior Living

I'm there on weekends and often the food is cold and difficult for people to eat. It would be better to have things that could be picked up easily, or cut up or easy to get onto a fork or spoon. My mom isn't eating much lately, but It can be a struggle for others and more work for the staff. I love that the staff is so upbeat and they seem to know the quirks and character of the individual residents. They are very kind and patient.

Most all of staff are all pleasant to me and my family, and kind and patient to the residents. No real complaints that I've come across.

Mostly excellent memory care with staff with knowledge and skill in managing individuals with cognitive, language, and physical challenges. Family involved in care planning. Hospice services available if needed

They need to be more consistent with placing the correct clothes when returned from the laundry. Bedding the same. The staff would try but when we moved my friend's items once he passed, there were many items that were missing.

It's pretty good and the staff are friendly.

We are doing very well at Iris Memory Care of Edmond. I would tell others if you move your loved one in here to make sure and write their names on their clothing items. A lot of times when they do laundry it gets mixed up and his clothes go missing or he gets someone elses. Overall I would recommend this facility to others looking.

The facility is nice and staff keep common areas clean. Staff seems to really connect with and care about my loved one. Staff-to-family communication and staff-to staff communication needs to improve.

It was very hard to find a home for my mom, but glad I found Iris.

The care is good & mom seems comfortable there. The price seems high but is online with similar facilities. We wish we had placed her closer to one of our homes though.

Great place, few kinks.

If your loved one needs the highest level of care, for instance two-person assist, Heritage Point offers the mechanical lifts necessary. They staff are of good quality and attentive. It's an unusual facility. Out of about six different places we've had experience with, I've not seen one set up this way. The community is fragmented into smaller segments of about 18-20 people in each one. So it's a more intimate set-up, which I've found has been a positive thing.

Good community was more institutional and better for more advance memory care residents.

My friend is very comfortable at Heritage Point and content. It's a very clean and very nice facility. The only negative thing is the very first time I visited, he was at the dinner table with his food sitting in front of him, and there were staff standing around but no one was encouraging him to eat, unwrapping his silverware, etc. That might have changed - that was just one instance I noticed in the beginning. Overall, I think it's a wonderful place, and I would recommend it. As with any place, I do think that the family needs to visit frequently and check up on things.

The staff is very kind and caring, which we appreciate very much. The housekeeping does need some improvement. The floors are sticky and need mopping every time I go over there. They have a variety of activities, including quite a few events where families can come in, particularly around the holidays. They also have live music, pet therapy, and board games. I would just like to see a little more going on, and some of the things they have listed I don't see them doing.

Storey Oaks has taken good care of my loved one. This was my only choice, and it has been okay. The front desk staff is good, and the caregiving staff is understaffed. The marketing person that I worked with is no longer there and this was after a short amount of time.

Helpful! Team work from [name removed] to [name removed]! All of the team!

Very nice and clean & - Staff was exceptional

The community is kept neat and clean and the staff is very friendly. They have lots of activities available and the food is really good. I would recommend this community to others based on my experience.

The staff is very friendly and helpful and they have lots of activities available for the residents to participate in. Just make sure you label your belongings because sometimes they come up missing

We chose Iris Memory Care because they focus strictly on memory care and I thought that there would be better personalized care. The room sizes are adequate, she was in a suite and it was larger than she needed so she downsized to a private single room. She is never in her room, she is a social butterfly and loves all of the activities that they have to provide, she is even participating in crafts which she has never done before. They always have music going and every time I have gone in they are doing something. I would tell others to not take important personal items when your loved one moves in or keep them to a minimum because they will disappear. They can have things like pictures and things like that to go on the wall, we have not missed any of those items. I would recommend to others looking.