Era Living

They're the most friendly staff I've ever experienced. They're so helpful. It tears my eyes to think of all they've done for my loved one. I think everything looks really clean, and they really try to keep an organized, welcoming environment. Cleanliness is important to me, so I pay a lot of attention to that. The food is good, and they have a good variety. The kitchen is kept clean, and the kitchen team is just amazing. Overall they provide a good amount of activities. I think with Covid, things have been a little bit slow, but I can still see the effort to get people out of their rooms. A little bit more activities would be great now that Covid is settling. I understand that it's independent living, but I think there's a lot of opportunity there for even more community events.

My mother [name removed] lived in University House for three years until we had to move her to Spokane to be closer to another family member. [name removed] loved living at University House and especially enjoyed the other residents and activities there. In particular, she enjoyed the wonderful swimming pool, current events lectures and bridge games. I was so impressed by the caring staff, all of whom took the time to get know my mom and offer help and caring support as needed. The executive director is exceptional and ran the community with care and concern, while always available to our family when we had questions or needed extra assistance.

I would tell others that as is with other communities, the good ones are being watched. The staff are very responsive when I check in with them on something for my loved one. If it wasn't for COVID it would be easier for my loved one to get to know others. We were told there would be lots of vegetarian options and veggie options, and there isn't. Those who are vegetarians are having a difficult time in getting some healthier options for the residents, but are still working on it.

I decided to move to The Lakeshore because the staff members were so pleasant, helpful, and genuinely understanding. So selecting The Lakeshore was really very easy. The people here realized I was discouraged after losing my sweetheart. So it was comforting to know I was going to receive emotional support as well as personal assistance. I am looking at this change of residence as a positive step. I am very happy here and looking forward not backward. I am ready for the next chapter!

I am consistently impressed with the thoughtfulness of this company. They are committed to serving seniors in a way that most aren't. Oftentimes, senior living is seen as another version of real estate - but not with this team. They value each resident and all of the family members. It's wonderful to know that such intentional support and care are provided to people who choose to make this their home. I'm too young to live there, otherwise, I'd move it today!

They had an excellent response time during the pandemic with keeping everyone informed. The activities were limited, but they tried their best to make up for the limitation and for all the amenities that were originally offered before the pandemic. The food had to be delivered to their rooms because the residents have limited access to the dining facility this past year.

In 2019 my parents moved from their home of 60 years in California to University House Issaquah. My mother says every day how much she loves living there. We are all so happy they made the move. The staff are friendly, kind, caring and always willing to help. The apartments are lovely, spacious, quiet, and the safety features in place give us peace of mind. We were happy to discover that University House Issaquah offers something for everyone, and the entire staff do their best to meet the needs of the residents. My parents have enjoyed the amenities including a dining room with excellent service, a salon, exercise room and a garden courtyard, just to name a few. Residents can participate & be active in the community, or just enjoy the peace & quiet and homey atmosphere. The University House Issaquah website gives a complete list and full description, if you select “Secondary Menu”. We highly recommend this location for senior living at its best.

The staff over at Ravenna are extremely friendly and welcoming! They create a warm environment that truly portrays the heart and would of the Era Living experience.

We chose this facility because of the view, it overlooks the lake. We also liked the value for the money as well as the location. The room sizes here seemed average compared to others that we looked into. the facility is older, but it is well maintained. Overall, I would highly recommend them to others looking.

My mom has been really happy here, the staff has been wonderful. It a cheerful and homey place and itis a perfect place and they encourage self-expression. I Would definitely recommend this facility to others.

I think it is great for someone who want to get involved in activities. The food is good and offera a variety, but less variety since the food is being delivered to the apartments since COVID. We chose this community because the location is close to me I would recommend this community. My mom like staff including the housekeeping staff and dining staff. I didn't feel like i was getting my money's worth on the scheduled checks and the health management part. The community has beautiful landscaping and it is a beautiful place.

University House has been a terrific place for my mother-in-law to live. She wanted comfort, security, good dining and an attentive staff. She got all that with the great people at University House. She enjoys bridge and other social activities. And she loves the food. University House is ideally located near stores, shops and the many medical and dental offices in the Issaquah/Sammamish area. It has all worked out wonderfully well.

[Name removed], the head chef conducted our tour and she was amazing. Answered all my mom's questions and even ate lunch with us. Food was delicious. My mom wanted a place where she could walk outside without being in the heart of the city.

Recently remodeled and clean. Staff appears friendly.

The Lakeshore is a beautiful facility with great views of Lake Washington. I was impressed with the apartments that I was shown. I liked that the staff is very diversified. Somewhat pricey.

My mother is very happy in her new home. She enjoys the staff and the access for mobility. The apartments are newly remodeled and she has a view of the lake. There is always activities for her to partake in and the residents have welcomed her with open arms.

Overall, we were very pleased with the living arrangements of University House. My father lived at University House for almost a year and during that time, he had nothing but positive feedback. He appreciated the friendliness of the staff and their willingness to help him. His apartment and amenities were prefect. The cleaning services were greatly appreciated. He was very content with the meals which were provided. While my father was not very social, I was impressed with the activities available. My father often used the exercise room and thought about the pool. He found the hair salon to be quite convenient and was happy with hair stylists. I would highly recommend University House to anyone be it a future resident or a son or daughter, such as myself who was searching for the best accommodating living arrangement for his/her parent.

Beautiful facility and location.

A lovely facility but once I move to an assisted facility I don't want to move again. I could only afford to live at Lakeshore for a few years.

We love University House! My parents lived there together for six years (2004-2010) and then my mother lived there for six years after my father passed away (2010-2016). I often visited my mom. I stayed in her apartment, ate meals with her in the dining room, played ping-pong with her, attended lectures and shows, borrowed books from their (fabulous) library, went on all the various music and cultural trips and walks. I often wandered down the first floor hallways to see the interesting and various works of art on the walls. (They have wonderful and regular Art Openings for very interestingly-themed photos and paintings.) The neighborhood is great as well - lots of restaurants, a big grocery store, a Bartell's Drug Store, a library, ice-cream shops, a dry cleaner, and a fun Thrift Shop. There is a nice park nearby for walking as well. This is all within a few blocks. We developed many relationships with other residents; it felt like family. And it still does. My mother died two years ago, and we still visit University House to see the folks we have come to love!