Chesapeake Caregivers Inc

They aren't able to handle patients with dementia. My mother has dementia and she only was able to stay there a month before they asked her to leave due to her calling out because she couldn't use the call bell properly. They have been short staff quite a few times when I was there and would not answer the call bell even after twenty minutes of waiting. My mother needed her food chopped up and supervision while eating. Numerous times her cold tray would be in her room and she didn't even know it was there. Staff was nice, however, they clearly could not handle a stroke patient with dementia. My mother has now been in the hospital seven days due to a fractured left ankle and dementia. Not clearly sure how she broke it. Staff reported they found her in the floor. My mother is paralyzed on her left side from the stroke. They will not take her back and we are now looking at a skilled nursing facility for her.

All care givers were great except we had a bad experience with one and had to have her removed coming back. We picked this community because a family member was friends with the owner of the company.

I thought Homestead Manor seemed like a nice place, but unfortunately things did not work out here. My loved one has wandering issues, and despite their claims that it would not be an issue he was able to escape multiple times in a few weeks. It's a nice looking place, and the people seem friendly, but it is NOT appropriate for anyone with wandering issues.

Not enough staff to care for walkers and bed bound clients. Has resulted in accidents in the past with no explanations as to how they happen. Failed to read new medication dosage and almost harmed my family member. Prices changed as they saw fit, not based on requirements.

I would say the rooms, grounds, and dining rooms are lovely. But the level of care provided is not an appropriate place for someone with mobility and cognitive issues. The ratio of staff to residents, especially after 5 pm is no where adequate.

The nurse station is fairly far from many of the residents ' rooms as the place is quite large. They did not appear to have the number of staff I'd been told they have. Several times I saw residents sitting in various halls or rooms. I helped residents a couple times when there was not a staff member in sight. The maintenance crew leaves at 3 or 3:30 so it isn't clear what would happen if there were some problem after hours. I was there about 5:30 once. A resident was upset that she needed something from the laundry. The person "in charge" told her there was nothing she could do and the resident would have to wait till the next day. The "person in charge " told me she wasn't in charge that there really wasn't anyone in charge once they all left at 5 and she didn't have any keys so couldn't open the laundry room to help the resident. I would recommend the family member visit the facility after 5 as it is a completely different set up after hours

My parents currently pay $[removed] a month for rent, and the landlord plans to increase it to $[removed] a month, despite having already raised it by $[removed] last year. The apartments have not been updated since 1985 and are in poor condition. Fortunately, I have spoken with the other tenants, and they also plan to move out. It's only a matter of time before the management realizes the consequences of having an empty building.