Chesapeake Caregivers Inc

I think they do a good job overall at Chesapeake Caregivers! They're a small place, but the staff is caring and professional. I've really been impressed by how calm and efficient they are in handling any situation. The facility itself is clean, the food is good, and we're just very satisfied overall!

Overall I think they do a good job at Homestead Manor. The staff here is very friendly and welcoming, and they really went out of their way to make sure my loved one settled in and felt comfortable. The facility itself is well kept and clean, and they take good care of the people that live here. My only complaint is that I think they could do a better job helping the residents get ready for appointments they have scheduled, it has been an issue a few times for us.

Once we got on the same page, Chesapeake Caregivers has been very easy to work with, and our caregiver is friendly and reasonably thorough. She is at a disadvantage since she only comes in once a week. But she will do anything that needs doing and will engage my father in conversation. The value is good, and Pop is grateful for the help.

They aren't able to handle patients with dementia. My mother has dementia and she only was able to stay there a month before they asked her to leave due to her calling out because she couldn't use the call bell properly. They have been short staff quite a few times when I was there and would not answer the call bell even after twenty minutes of waiting. My mother needed her food chopped up and supervision while eating. Numerous times her cold tray would be in her room and she didn't even know it was there. Staff was nice, however, they clearly could not handle a stroke patient with dementia. My mother has now been in the hospital seven days due to a fractured left ankle and dementia. Not clearly sure how she broke it. Staff reported they found her in the floor. My mother is paralyzed on her left side from the stroke. They will not take her back and we are now looking at a skilled nursing facility for her.

All care givers were great except we had a bad experience with one and had to have her removed coming back. We picked this community because a family member was friends with the owner of the company.

I thought Homestead Manor seemed like a nice place, but unfortunately things did not work out here. My loved one has wandering issues, and despite their claims that it would not be an issue he was able to escape multiple times in a few weeks. It's a nice looking place, and the people seem friendly, but it is NOT appropriate for anyone with wandering issues.

Not enough staff to care for walkers and bed bound clients. Has resulted in accidents in the past with no explanations as to how they happen. Failed to read new medication dosage and almost harmed my family member. Prices changed as they saw fit, not based on requirements.

The apartment sizes are quite large. I don't think the facility is adequately staffed foe the size and layout. The ratio of staff to residents is troubling especially after 5 when the administrative staff leaves. I was there after 6 one evening. There was 1 person who told me she really wasn't in charge, didn't have the key to the laundry so a resident was told she would have to sleep in her clothes because the laundry was closed and couldn't be opened til the next morning. I witnessed residents just sitting in wheelchairs throughout the facility. Several of them asked me fir assistance and I was unable to fund a staff member to help them. This was during the day. The distance from the rooms and the nurse's station is too far. If a resident was unable to reach their call button, not sure how long it would be before they were discovered. I would definitely not recommend this facility for anyone with memory or cognitive issues or with limited mobility.

I would say the rooms, grounds, and dining rooms are lovely. But the level of care provided is not an appropriate place for someone with mobility and cognitive issues. The ratio of staff to residents, especially after 5 pm is no where adequate.

The nurse station is fairly far from many of the residents ' rooms as the place is quite large. They did not appear to have the number of staff I'd been told they have. Several times I saw residents sitting in various halls or rooms. I helped residents a couple times when there was not a staff member in sight. The maintenance crew leaves at 3 or 3:30 so it isn't clear what would happen if there were some problem after hours. I was there about 5:30 once. A resident was upset that she needed something from the laundry. The person "in charge" told her there was nothing she could do and the resident would have to wait till the next day. The "person in charge " told me she wasn't in charge that there really wasn't anyone in charge once they all left at 5 and she didn't have any keys so couldn't open the laundry room to help the resident. I would recommend the family member visit the facility after 5 as it is a completely different set up after hours

My parents currently pay $[removed] a month for rent, and the landlord plans to increase it to $[removed] a month, despite having already raised it by $[removed] last year. The apartments have not been updated since 1985 and are in poor condition. Fortunately, I have spoken with the other tenants, and they also plan to move out. It's only a matter of time before the management realizes the consequences of having an empty building.