Catholic Eldercare

I would recommend. The place is clean, service is generally pretty good. My mother had a couple of falls and no one responded timely to her push button for help.

We pikced this community, because of the location, and it was close to home. Everything is good. My loved one made friends , and the other residents have been good to them. My loved one likes going to church services, and really appreciates that. They would like to play cards more, so perhaps is they got a team of card players, and organized a game once per week. I would recommend to other families. My only issue, has been with billing but they have able to resolve quickly.

When we first came to see MainStreet Lodge we have a very positive experience and overall we thought it was a very good community for our loved one. Unfortunately, we needed to move our loved one out and into a different community because he ended up needing more medical care then what they were able to provide.

We liked the community here. However, my loved one felt the value was better at another community.

We really liked RiverVillage community. They gave a nice presentation regarding what they would provide for our loved one. The staff was very friendly. We ended up choosing another facility based on our care needs had changed.

It is a nice community that we chose because Mom had previously attended a day program. Mom has been here a little over a month and is still acclimating to her new surroundings. I wish there more activities on the weekends, it seems there is not enough staff on hand during the weekends. The staff is friendly and caring, although, they need to encourage my mom to participate more and remind her to put in her hearing aids, and at the same time let her feel independent. Some of the other residents are more high maintenance so the staff does not seem to notice the quieter residents such as my Mom. Mom likes the food, there seems to be a healthy variety of food to choose from. There definitely be more communication between the staff and family members. I feel good that she is in a safe and comfortable community.

My tour of the RiverVillage East went well, but they did not have an opening for a one bedroom apartment. They only had studios at the time. The place was nice, and the people were all very friendly, but we ended up going with another community.

Staffing is in consistent and not always patient with elderly. Explaining the meds would help a lot. Hot food too. We picked this community, because of proximity to family.

Ownership has changed. No longer listed as senior housing only. Liked the floor plans, open and spacey, stainless steel appliances, washer&dryer Did not like location

I would not recommend this community. Most of the staff seemed like they didn't want to be there. And there was lack of communication. We had her on a couple of waiting lists. They were the ones who called first with an opening.

Communication with the family at Crest View Senior Community at Blaine is not good. My parent there says that the food is not very good (I have not had it). The housekeeping is so-so. They keep the apartment okay, but they are not careful with my parents' clothes or any personal items. The rooms are not handicap accessible. My parent there can't get their own water and we have found their water bottle empty sometimes. The actual move in process was good, they have a nice sign on the door and a little gift bag. Some of the staff are very nice. We would not recommend for Assisted Living. Not sure about the other levels of care.

nice enough but way over budget, no green space or activities, more than one color wood in the apartment, [removed] dark and blond, not good, not a bad location, just off of broadway in Mpls. Lots of light into the units.

The activities are segregated between the senior living and the assisted living sides. The staff said it was started because of Covid and residents were instructed to stay on their own side. We can interact with one another, but the senior living side is very cliquey. The food isn't good at all. I've had to cook for myself and because of that, I've lost 20lbs. I'm still paying for meals and they somehow aren't able to remove that from my rent. I'm also buying my own food, so it's getting pretty expensive. I'm paying for care services that are intertwined in the monthly cost as well, and I'm not receiving that either. They're supposed to change my sheets on a regular basis - I've been here for a while and that's never happened, even though I've brought it up many times. There's a few things I'm paying for, that I'm either not receiving or not using. And they don't seem able to remove them from my overall cost. They're not good at explaining extra assistance, or exactly what assisted living entails. You have to pay for every add on, and they didn't start explaining until I began to complain. I'm paying a fortune for very little, the value for the cost is extremely low. [price removed] per month to do my own cooking, cleaning and just to basically live here. It's important to note that there are people here that I'm very fond of, and a lot of the staff are really nice. It's just the general policies and lack of communication regarding what assisted living includes and what extra assistance means. I would not recommend people to move here based off of my experience, which has been a very negative one.

They never initiated a call or responded to the voice mail that I left for a call-back.