Alta Senior Living

When I first came here 10 months ago, the facility had more residents that were more independent and needed less care. Being an independent resident, I was led to believe that this would be an appropriate place to live. Unfortunately, the residents have become more dementia/more assisted living and less and less independent. Also, most of the new people require care as in a nursing home. The management placed me with a woman who has deteriorated, wanders, etc. I have no peace in my own apartment. They say I have to move to another room not her and the people they want to put me with are not independent. For the money I am paying, I am not receiving the proper assistance and my resident rights are being infringed upon. There are some people who really sympathize. However, the top management give you the run around. This instance has been going on since August 8, and there has been no resolution. I would not recommend this place, because it is not clean and when things need to be done. the answer is always corporate needs to approve.

Dad came here three years ago, with basic care about $1300. Now, I see at several websites that basic care is $1995, and they are making residents that are paying less very unhappy. The director, Cynthia Edwards, said to me over and over about my dad, "If he doesn't like it here, he'll have to find another place to live." That's exactly what she wants to do. She moved him in with a roommate that takes his things, breaks his things and writes, "get out," on all his things. The director wants to make him unhappy until he moves. He went to the hospital this weekend, and when he came back his wheelchair was broke. She offered no assistance when he complained and then handed him his thirty day notice. If you are going to live here, it had better be short term, because they won't care about you unless you are paying top dollar.

Dad came here three years ago, with basic care about $1300. Now, I see at several websites that basic care is $1995, and they are making residents that are paying less very unhappy. The director, Cynthia Edwards, said to me over and over about my dad, "If he doesn't like it here, he'll have to find another place to live." That's exactly what she wants to do. She moved him in with a roommate that takes his things, breaks his things and writes, "get out," on all his things. The director wants to make him unhappy until he moves. He went to the hospital this weekend, and when he came back his wheelchair was broke. She offered no assistance when he complained and then handed him his thirty day notice. If you are going to live here, it had better be short term, because they won't care about you unless you are paying top dollar.

We had to ask many times to get his room cleaned. I’d give them a negative rating if I could. We did not have a good experience by any measure of quality. This was not a good community for us, please be mindful.

Everyone needs to go watch Frontline's Video "Life and Death in Assisted Living" [removed] If you think that people care at this facility when you are not there and your loved one is you are wrong!!! So wrong. The four legged furry friends are actually "Rats". The walls have been chewed through by them. They are in the kitchen and hallways at night. There have been residents there that have moved out because their caregivers have been bitten. Recently a resident tried to commit suicide, a lady runs through the halls naked, a man is eating garbage out of the garbage dump. The floors/carpeting, when the resident's pets deficate on them are not washed, just dried. There are no major activities and most of the time the residents are bored. There is never any money put back into the building as the owner only uses money if the state comes in for inspection, otherwise it is at the resident's expense. WPEC-TV Channel 12 is supposed to be doing an expose' on two of Emeritus facilities in November 2013. It is a three-part series. Don't think for one minute that things are going great when you are not there. The Resident Assistant's, RA's that are there have been given a four hour course so they can now hand out medication with very little experience.