StoryPoint Group, LLC

[name removed] and staff have been a great help as our parents have adjusted to assisted living. Always willing to assist parent + all of us with our needs. Always Kind & that is noticed by all.

Very helpful to all residents. Always willing to assist as needed but residents are allowed to be as independent as they are able.

The staff have treated my father great. He is extremely happy with his new home. He loves the community and the facility overall! They helped him so much when he was moving in.

Mom is very happy...lots of friends and engaging activities. I would recommend.

Very clean well maintained facility. Everyone in the facility is very nice. Food is all good, nice outside facility.

I love my apt with patio plus tbe food is awesome and all of office personnel plus dining room personnel as I love living here as when I sit on my patio nature is all around me which is sooooo pretty too and all of the activities too -I am happy i chose to make StoryPoint my home

Storypoint Medina East is excellent in both Independent Living and Assisted Living. My brother moved in two months ago and is very happy there. Their 1BR apartments are surprisingly spacious. Their dining rooms at every meal feel very friendly with good food and good selections. They provide great activities and entertainment that are really enjoyable. But most of all, the people who work there are a pleasure to meet, are very capable and do a great job.

The staff are very responsive to me and my mother's needs. They seem to care about the ones they have responsibility for.

The care services doesn't apply for mom because she is in independent living and doesn't receive care. Food= I'd give it a 4 based on what mom tells us. She says they are running out of things more often. Everything else I'll give a 5! Mom really likes it there and is very happy! She's made friends, participates in activities and always has good things to say about the employees, especially [name removed] that is her housekeeper.

My mother lived at PIV for 18 months. It was the right place for her for a long time due to the social activities, the kind and supportive staff, and the management and leadership team. She enjoyed PIV's activities from the lunch trips she took for many months, to the special events, to regular activities like bingo, to the everyday dinner conversations with friends. She was missing out on those opportunities for social interaction when she lived alone before moving to PIV. When something in the apartment needed attention, staff responded promptly. When my mother needed assistance with anything, the staff responded with kindness and respect. She was greeted by name wherever she went. In fact, whenever I walked down any hallway, staff members knew every resident by name. That kind of attentiveness and personal connection meant a great deal to my mother and to our family. I recommend Plymouth Independence Village to anyone looking for independent living in the area.

For Storypoint, what stood out to me initially was the activities for residents and their range of care level options should my father need it over time beyond what he needs for now. Since my Dad moved in last month, I've seen how much he has enjoyed his remodeled apartment and the care free living with the medical staff taking care of his meds, the dining room with impressive menu options, and not worrying about cleaning or laundry. He has also taken advantage of the on site physical, occupational, and speech therapy to continue his recovery. He has also started taking advantage of their transport van to get out to some local shopping. My Dad is still the 'new kid,' but he has already made a few friends and the 24 hour care has helped de-stress life for him and for our family. I imagine there are some cheaper assisted living options in the area, with varying levels of support options, but for my Dad Storypoint was the perfect choice for his care needs now and into the future.

My mom is in the memory care unit and couldn’t be happier. The staff is attentive, and the facilities are first rate. We couldn’t be happier with the decision to have mom come here. Every staff member we interact with is friendly and very welcoming. If you’re looking for a place for yourself or family member who needs additional this is your place.

What we like the most about Independence Village of Grand Ledge is that the staff and residents are so welcoming and friendly. The administrative staff are very helpful.

My Mom has enjoyed her time at Cascade Trails. There are a variety of activities for residents to enjoy. The place is clean and bright. There are different care levels depending on where your loved one’s capabilities are at and activities based on those capabilities. They do provide a variety of meals with alternatives if what they are serving does not agree with you.

I really love touring this community. Upon entering the building, the landscapeing is so pretty. The inside was very welcoming..

I recently toured this facility for my mother. It is a beautiful facility and super friendly staff. I will definitely take them into high consideration when chosing a place for mom.

The staff always goes out of the way to make you feel welcome is the good part. I'm not sure what could be improved at the moment. I would recommend to others.

The staffs willingness to work with my mother and I financially and with her needs. The activities and value, are unsurpassable. They have studios and 1 bedrooms. My mom has a studio with kitchenette and private bath. About 250SF.

Cascade Trails Senior Living has been such a gift for my mom and for our whole family. She first lived in the senior apartments and is now in assisted living, and through each transition the staff have shown incredible kindness, patience, and genuine care. They don’t just “do their jobs” — they truly know the residents, notice the small things, and make sure people feel seen and valued. My mom has made friends easily here, something that has brought her comfort. Watching her feel connected, supported, and part of a real community has meant the world to us. The warmth of the staff and the sense of belonging they create is something you can feel the moment you walk in.

The community was very clean and the staff was very helpful and nice. The event was very organized and I enjoyed myself. Staff was friendly and could tell they genuinely care for the residents at Forest Glen.