ProMedica Senior Care

The attentiveness from all staff members including front office was what I remember the most. The nurse on duty the night that my sister passed away was an absolute Angel. She was so kind and compassionate.

Facility was very clean and the staff were very friendly and helpful with answering all the questions I asked them. The facility has a very beautiful and tranquil atmosphere.

The whole staff get to know the residents so it feels like a whole caring community. My dad has been falling recently and the nursing staff is working with me to identify and implement procedures custom tailored for my dad to prevent future falls.

Friendly & helpful staff 4 Halls are wide & set up like a community living area Nice courtyards!

This facility is very knowledgeable about dementia in the behaviors that come along with it. My brother was aggressive in the hospital, but they said that would be no problem. They deal with it every day. Lots of other places flat out, rejected him. [name removed] took in explaining to me how happiness and emotional well-being is handled there at Arden. My brother has been there three days and I’m already grateful I made the decision I did. Thank you A Place For Mom for your help.

Arden Corts of Annandale has been a God send! My mom has been residing here for the past few years and she has received excellent care. The staff are attentive and are experienced. Arden Courts is an older community but newer does not mean better! This community is a wonderful place for my mom who is thriving beautifully.

We appreciate the care our relative receives. The facility is always well-maintained. The staff is excellent and keeps us informed of any issues.

We appreciate the communication that exists between the Resident + our family. I do not worry about my brother because I know he gets lots of attention. His Room is always clean. The Food is delicious. The staff is caring and open. We feel good being here!

A Million Stars – A True Blessing for Our Family Moving my grandmother to Arden Courts was one of the best decisions we’ve ever made. After experiencing less-than-ideal care at another facility, we were nervous about making another change—but from the moment we stepped into Arden Courts, we knew it was different. The staff is simply incredible—compassionate, attentive, and truly dedicated to their residents. They took the time to get to know my grandmother, learn her routines, and make her feel safe and respected. It wasn’t just about medical care—it was about dignity, comfort, and kindness. Her overall happiness and health improved tremendously since moving here. The environment is warm and welcoming, with beautiful outdoor spaces, engaging activities, and a team that always communicates with families. I no longer had to worry constantly; I knew she would be in good hands and surrounded by people who genuinely care. I can’t thank Arden Courts enough for the peace of mind.

I recently toured this memory care community while looking for options for my grandmother, and overall I had a really positive impression. The staff was friendly and took the time to walk us through everything and answer our questions. The community felt clean, calm, and well cared for, and the environment seemed thoughtfully set up for residents with memory needs. What stood out most was how patient and kind the staff seemed with the residents we saw during the visit. It gave our family some peace of mind while going through a difficult decision. Definitely worth considering if you're looking for memory care for a loved one.

Arden Courts Memory Care Facility provided exceptional care for our mother/wife throughout every stage of her stay. From the moment she arrived, the staff demonstrated incredible compassion, attentiveness, and genuine kindness. They took the time to get to know her personally, ensuring she felt comfortable and valued.

Arden Courts and all of the employees there are amazing! They helped me with Dad when I didn't know where to turn. They take a family approach to care and it is second to none. I highly recommend Arden Courts in Chagrin Falls

This will be a long post since I want anyone reading it to understand the depth of the extraordinary care that Arden Courts Memory Care in Chagrin Falls provides. Unlike other facilities, the application was the first indication of what the focus is at Arden Courts, that is, how to best care for your loved one, in my case, my mother. They wanted to know her preferences for food and hair care, her interests and hobbies, family and social activities, past impactful events, etc. I felt that the staff would have a good idea of who my mom is, and which section of the facility she would thrive in, before she ever stepped through their doors. I was not disappointed and was particularly grateful for the above the call of duty help the executive director, [Name Removed], gave in transferring my mom from her assisted living facility to Arden Courts. She kept me informed of my mom's transition, often relaying stories of her interactions with her so that I felt like I was actually visiting mom myself!

Arden Courts has been an absolute blessing for our family. My father was recently diagnosed with Alzheimer’s, and everyone there has been a true godsend. Her kindness, compassion, and personalized care go above and beyond anything we could have hoped for. She took the time to understand our needs, guide us through every step, and make us feel supported and at peace. We are so grateful for her and the entire team at Arden Courts.

The facility was excellent, the person I interviewed with was very knowledgeable and friendly. The cost was very competitive.

Was pleased with the care and compassion of the people we met with. The facility was clean and no foul odor.

I liked that they are a smaller more intimate community that only deals with memory care. The nursing staff is on top of everything. I would recommend to anyone looking for memory care for a loved one.

Our father has been a resident at Arden Court for 5 years. After touring multiple memory care communities, my brother and I knew this one was THE one. Dad thrived from the moment he moved in. The staff, from the top down, has to be the best in the business. Daily activities are over the top. They continue to outdo themselves. If you are dealing with this challenging situation, Arden will feel like family. How many stars can I give them???

So visual stimulation, secure facility, friendly staff, and staff that is visible with the residence. Clean no smell. Yes I would highly recommend this facility!!!

The facility is very clean and the staff need to be very caring.